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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 8 - 18 Lakh/Yr |
Industry | Banking / Financial Services |
Functional Area | Sales / BD,Operations Management / Process Analysis |
EmploymentType | Full-time |
We are hiring for the position of Branch Manager, Service delivery manager for a pvt bank in Banglore and Bhopal location.Activity Sheet: Branch ManagerBusiness Group: Retail and Consumer Banking GroupObjective:Execute and monitor overall administration and efficient daily operations of a full service branchoffice; including operations, lending, product sales, customer service, security and safety inaccordance with the Bank's objectives.Principal Accountabilities Sales && Business Development:1. Achievement of incremental number and value targets for Liabilities (CA, SA, FD); Assets(Home, Auto && other assets) and Fee Products (MF, LI, GI, Gold && other fee products)2. Prepare and monitor Sales plan for the branch3. Build a healthy asset and liability book.4. Increase market share in the catchment area (3 to 5 kms radius)Major Activities Sales && Business Development:1. Sales Planning : Prepare and track product wise - liabilities, assets && fee AOP for the full financial year. Commerce and catchment mapping Prepare and review monthly activity calendar of outbound activities of BSM / JO Roll out MOP for outbound and inbound sales on 1 st of every month followed by weekly andmonthly reviews. Review all employees in branch quarterly. Review productivity of BSMs / BOMs/ JOs on a weekly basis.2. Review and handhold BOMs && BSMs on a daily basis and Sales Officers (JOs) on a weeklybasis.3. Conduct Daily Morning Huddles to discuss daily plan and agenda for employees.4. Ensure proper on-boarding of all new customers acquired.5. Sale of 3 products per customer within 90 days of account opening.6. Track inflow outflow reports, account closures, FD renewals, FD closures, overdue FD, lockeroccupancy, Sales and thus daily business generation7. Maintain quality of customer acquisition through sourcing mix and on-boarding process.8. Monitoring DSRs on a regular basis.9. Lead management proper assignment and closure of leads.10. Tapping markets or customer segments within the catchment of the branch, which are hithertountapped, to increase the GL Base of the branch.Principal Accountabilities Customer Service :Interested candidates can share their updated resume at recruiter4.spbcgroup@gmail.com
Keyskills :
service delivery managementbranch bankingservice deskservice deliverycareer developmentoperation managerbranch manager