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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 3.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International) |
| EmploymentType | Full-time |
Dear Candidate,We are hiring Customer service Executives for Bangalore location.Job type: PermanentNotice period 30 DaysLocation: BangaloreExperience to 3 yearsSkills:Customer Service, Good communication skills.Communicate via inbound and/or outbound voice-based and/or non-voice-based communications in English or other languages to support customer care, telesales, credit and collections and/or remote technical support for clients. Use computerized system for tracking, information gathering, and/or trouble-shooting issues to provide high quality customer experience. Maintains and updates records and databases in accordance with prescribed formats and system requirements.Summary Communicate via inbound and/or outbound voice-based and/or non-voice-based communications in English or other languages to support customer care, telesales, credit and collections and/or remote technical support for clients. Use computerized system for tracking, information gathering, and/or trouble-shooting issues to provide high quality customer experience. Maintains and updates records and databases in accordance with prescribed formats and system requirements. Essential Duties & Responsibilities Answers and initiates a variety of real-time inbound and/or outbound voice and/or non-voice based services. Verifies and updates customer information, responds to queries and resolves issues. Provide prompt resolution to customer inquiries by providing appropriate and accurate information using the highest quality customer service standards. Accurately document and update records and databases in accordance with prescribed formats and required systems. Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactionsQualifications & Requirements EducationHigh School Diploma required. Bachelors Degree or if undergraduate, with relevant work experience preferred.Experience: Previous customer service and/or call center experience preferred.Rominromin@tekishub.in
Keyskills :
international call centercall centre voicecustomer serviceinternational bpo