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Operations Manager Banking

2.00 to 7.00 Years   Bardhaman, Siliguri, Howrah, Murshidabad, Birbhum, Kolkata, Hooghly, Burdwan, Asansol, Durgapur   23 Nov, 2021
Job LocationBardhaman, Siliguri, Howrah, Murshidabad, Birbhum, Kolkata, Hooghly, Burdwan, Asansol, Durgapur
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax,Operations Management / Process Analysis
EmploymentTypeFull-time

Job Description

We are currently looking to Back Office Manager (Banking)that your profile might be a good fit.Job DescriptionCustomer service is an extremely important part of maintaining ongoing client relationships that are key to continuing revenue as a customer support you have to deliver timely, accurate and professional customer service to the customers and communicate with customers via phone, email and chat.1.Quality customer service2.Recording complaints3.Resolving all complaints received (self, online, other units)4.Asking for feedback from customers5.Promoting all direct channels and ensuring that the customer is utilizing the sameRequirements: Experience 1-5 years in the past Banking/ Finance background Curious, humble and hardworking Good communication and interpersonal skills Capable to do multi-taskingEquipment Knowledge: Telephone, PC/Computer keyboard, Printer, Calculator, Fax machine, Copy machine

Keyskills :
marketingcustomer supportretail bankingcredit cardsinsurancecapital marketretail banking operationsbranch bankingacquisitioninvestment bankingcashcommercial financehuman resourcesfinanceaccount financecustomer service executiveaccount

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