L&D Officer

Job Description

Assists the Learning & Development Department as Human Resources Department to drive various Learning & Development / Associate Engagement processes in line with the orgainsiational objectives.MedalliaKnowledge of HR & Corporate SustainabilityTraining SkillsMS-Office proficiencyWritten & Verbal CommunicationComputer SkillsSafety PracticesProactivityCoaching and MentoringTeam Building & OrientationEmpowermentAttention to DetailsInterpersonal EffectivenessResult OrientationMutual RespectAssists the Learning & Development manager in completion of mandatory online modules.*Assists in organizing classroom traininigs as per the training calender.*Assists in skill certification process for all front line associates.*Assists the L&D Manager in identifying training needs on the basis of information through various channels.*Administers of training calendar.*Assists the Learning & Development manager in driving the Taj Swagat process.*Maintains training evaluation / feedback sheets.*Updates all training related information on the Online Learning Managment System application. *Maintains and shares training related data with the department/s concerned as & when required.*Maintains a record of findings and action plans of various process related audits.*Records pertaining to Hotelier Development Program, Hotel Operations Training Program, Virtual Assessment Centre reports etc.Assists the learning and development manager in liasioning with various hotel management institutes, graduate colleges & business schools for campus recruitment, Internship, Industrial exposure training, Vocational training, assistance during outdoor caterings, guest lectures etc.,, *Advertises all vacancies on the internal job portal.*Ensures timely disbursement of offer / intent letters, pre-employment formalities, appointment, confirmation, role enhancement letters to the employees concerned.*Assists the Human resources team in identifying various strategies to retain talent within the company to minimise attrition, espeically frontline.*Assists the Human resources head in identifying & developing strategies to increase gender diversity at the hotel level & attain the targets communicated.*Ensures that an employees entry and exit formalities are followed as per the laid down processes.*Adheres to contractor / vendor management provisions as per guidelines specified.*Follows Up and ensure that the contractor submits the monthly invoices along with relevant supportings for payment of dues. To follow-up with finance for timely payment of dues to the contractor as per the agreement.*Verifies various inovices related to monthly payment to contractors & put up the same to the HR head for approval.*Ensures contractors compliance towards various statutes such as Provident Fund, Employees State Insurance, Contract Labour, Regulation and Abolition Act, Payment of Bonus Act, Payment of Wages Act., Payment of Gratuity Act etc.,*Ensures that the contractor / vendor concerned provides addtional manpower during business exigencies.*Adheres to the provisions laid out in the benefits manual & staff policies & procedures manual /handbook.*Administers attendance, leave and other related reimbursement activities in a timely manner*Assists the HR team in administering discplinary procedures in accordance with the statute or provisions of the standing orders in case of any misconduct, acts of negligence, acts of moral turpitude etc.,*Adherence to various provisions under various statutory legislations such as Employees Provident Fund Act, Employees State Insurance Act, Payment of Wages Act, Industrial Disupte Act, Contract Labour Regulation and Abolition Act, Payment of Bonus act, Payment of Gratuity Act, Shops and Commercial Establishments Act, Prevention, Prohibition & Redressal of Sexual Harassment at Work Place Act etc.,*Updates the status on adherence to various statutory legislations in the Legatrix application, along with supporting documents.*Updates all relevant information related to employees on the notice board, e-screens etc.,*Assists the HR team in conducting various employment engagement / Joy @ work activites to maintain an energised workforce and employee well being.*Follows up any other Reward and recognition program as per practice at the hotel level.*Liaises with various NGOs to volunteer in various CSR activities as per the hotel CSR plan.*Participates in Tata Volunteering Week / Month initiative.*Adhereres to Aaffirmative Action (AA) plan.*Administration of various employee related facilities such as Staff Dining, Staff Accommodation, Ladies Night Drop, Day Care centre, Lockers and restrooms, Employee transportation as per the laid down standards.*Adheres to all the roles & responsbiliites related to safety as defined by the hotel from time to time.

Keyskills :
hotel operationsexit formalitiesday carebusiness schoolshotel managementcsr activitiesgratuity actcampus recruitmentassociate engagementvendor managementcsrpolicies procedures