hireejobs
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Manager Technical Services For Cement Industry

10.00 to 15.00 Years   Bhubaneswar, Hyderabad, Vishakhapatnam   12 Dec, 2021
Job LocationBhubaneswar, Hyderabad, Vishakhapatnam
EducationNot Mentioned
SalaryRs 10 - 12 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Manager Technical Services for Cement Manufacturing Industry.Responsibility: -Technical Service

  • Participating in monthly sales review meeting
  • Ensuring timely resolution of complaints to the satisfaction of customers.
  • Keep track of customers who complained & try to bring it back to our fold.
  • Initiating process of brand approvals in various departments.
  • Attending QPM in absence of Zonal Head.
  • Compiling market intelligence report for the state. Monitoring competitor product quality by collecting samples and sending the same to the factory for analysis.
  • Gifts inventory control for state.
  • Lab Operation coordination
  • Execution of Influencer loyalty program
  • Event Bills processing and ensure timely payment of the same.
  • Technical training to the Marketing team in absence of Zonal head.
  • SO and Channel Partner visit (category WISE once in a month)
  • Monthly compiled reports to the zonal head
  • Effective planning of van visit and outcome analysis report to CMO
  • Organizing and conducting factory visits of influencers to ensure their loyalty and brand recall.
1. To plan, monitor, and ensure Technical Services activities for the customers in Various states for increasing business share.2. Event planning for the state in consultation with the marketing department.3. Participating in monthly sales review meetings for inputs and suggestions for next months planning.4. Ensuring timely resolution of complaints to the satisfaction of customers.5. Keeping track of customers who logged a complaint & try to bring it back to our fold.6. Organizing CSA/ASA/PAS in absence of a zonal head.7. OrganizingContractor & Supervisor workshop8. To demonstrate the superiority of the companys white cement products such as wall putty, tile adhesive, and cement-based primer (PrimaxX).9. Initiating the process of brand approval in various departments.10. Collecting and analyzing market intelligence reports for the state.11. Inventory control of Gifts for the state.12. Execution of influencer loyalty program.13. Regular visits to influencers such as architects, engineers, and contractors.14. Verification and processing event bills including timely payment release.15. Technical training to the marketing team in absence of the zonal head.16. Regular visits to stockiest / Dealer and retailers in the state.17. Monthly compilation of report to zonal head with state data.18. Daily report to zonal head regarding lead generation and conversion.19. Keeping data and documents related to activities and complaints as per ISO and answerable to internal and external auditors.
  • Creating Brand Image and building loyalty by following activities
a. Liaisoning with Architects, Structural Engineers, and key influencers.b. Contractorstraining program.c. Training distribution network team. d. Product Demonstration on site.
  • Enhancing the customer base by adding/converting new customers by regularly meeting and maintaining rapport with them.
  • Handling quality complaints on a priority basis.
  • Seeking brand approvals.
  • Promoting Influencer schemes.
  • Planning and Conducting Technical activities in coordination with the Sales team for Stakeholders Masons, including Consumers, Builders, Petty Contractors, Engineers, and other sponsored activities to create brand awareness.
  • Conducting monthly targeted Site visits Projects and IHBs.
  • Liaison with dealers, builders, contractors, and engineers to maintain relationships and get new leads.
  • Plan and conduct Market Storming activities as and when required for new and untapped markets.
  • Quality tracking of all competitor samples and analysis of the reports.
  • Resolving quality complaints within 24 hours.
  • Conceptualize new ideas and initiatives for the enhancement of sales.
  • Obtaining brand approvals with the competent authorities.
  • Periodic Updating of a database of all stakeholders.
  • Analysis and feedback on competitor POP material, technical brochures, etc.
  • Submission of all periodic Technical reports including competitor/market intelligence.
  • Take the leads from all the stakeholders for project cum site visits to generate the leads.
  • Plan and conduct the Counter Meet with the dealers.
  • Collecting feedback from the stakeholders.
MACE Van OperationsAttending to customer calls which may be:
  • Service Calls
  • Concrete Calls
  • Dealer Calls
  • Concrete Demonstration Calls
Attending to house-warming ceremonies for building relations with the customersBrand PromotionConducting meets that are
  • Masons Meets
  • Counter Meets
  • End-user / customer meets
  • Demonstration Meets
Enhancing the Influencer Base through conversions from other brands by
  • Comparative concrete trials
  • One-to-one meets and presentations
  • Personal rapport
  • Factory/ RRDC visits
Display boards at sites where Cement used.Market DevelopmentTurn around identified weak markets:compile Influencer profile in the weak market and attempt conversionscoordinate with SOs in network developmentMaintaining Customer databases and reports of visits to customersAfter-sales serviceConducting Tests on Concrete a Site which could be
  • Slump Cone test
  • Cube Compressive strength test
  • Rebound Hammer test
Quality AssuranceAttending to customer queries and complaint,

Keyskills :
technical reportscubelead generationcontinuous improvement facilitationinventory controlsite visitsdistribution networktechnical servicesisopopsostechnical trainingsalesproduct demonstrationproduct qualitybrandevent planningmarket inte

© 2019 Hireejobs All Rights Reserved