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Job Location | Bijnor, Meerut, Muzaffarnagar, Saharanpur, Shamli, Dehradun, Haridwar, Kotdwara, Pauri Garhwal, Roor |
Education | Not Mentioned |
Salary | 1,50,000 To 3,00,000 p.a. |
Industry | Call Centre / BPO / KPO |
Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
EmploymentType | Full-time |
Profile :international Voice Process / Ccecandidate Will Be Responsible for Handling Inbound Calls, and Will Be Responsible for Solving Customer Queries.job Detailslocation =delhi, Noida & Gurgaon Onlyshift Timings = 9:00 Pm - 5:00 am (night Shift) | 5:00 am to 2:30 Pm (early Morning Shift)weekly Working Days = 5 Daysoff Days: = Sat, Sunsalary & Compensationsalary Offered = 15,000 to 25.0000 K (monthly)incentives + Pf & Esicselection Criteriaeducation = 12th & Graduation Degree Mandatorygender = Male / Femalecommunication = Excellent English Skills - Ability to Speak, Write & Readjob Description- Managing Incoming Calls and Customer Service Inquiries- Identifying and Assessing Customers Needs to Achieve Satisfaction- Build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication- Provide Accurate, Valid and Complete Information By Using the Right Methods/tools- Handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure.
Keyskills :
Customer Handling Customer Support Problem Solving
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