Relationship Manager

Job Description

Relationship Manager ,Customer Relationship Officer Duties and ResponsibilitiesTo accomplish their goal of building customer satisfaction and loyalty, Customer Relationship Officers perform a variety of tasks. Among the primary ones we identified from our analysis of job listings are:Understanding Customer ConcernsBy asking questions, listening carefully and showing empathy, Customer Relationship Officers aim to get to the heart of what customers truly want. They may deal with specific questions over the phone, by email or in person. At establishments with a sales floor, Customer Relationship Officers may spend time simply interacting with people to get a better feel for the companys customer base and how employees are serving them.

Keyskills :
documentationbranch salescustomer relationshipcustomer servicecustomer relationship managementrelationship management