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Hiring For Customer Care Executive(Female Only)- Chandigarh Location

0.00 to 2.00 Years   Chandigarh   17 Nov, 2021
Job LocationChandigarh
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryLogistics / Courier / Transportation
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

The Muthoot Group is hiring for Customer Care Executive.Interview Process: Venue: Muthoot Finance LtdSCO-317-318 , Top Floor , Sector -35 B ChandigarhNear Maya Hotel.Resume Reporting Mail Id: *****@muthootgroup.com.Contact Person: - Mr. Narinder KumarContact Number: - **********Job Role: - Customer Care ExecutiveJob Location:- Chandigarh Sector -46 , Chandigarh Sector- 17 and Chandigarh Sector -35.Minimum Qualification: - Graduation - Regular. Candidates age must be below 30 yearsJOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)

  • Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
  • Generate business and leads for new loans from new customers
  • Handle branch walk-ins for business generation
  • Generate referrals through existing customer base and walk-ins.
  • Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
  • To handle customer requests and complaints and take it to closure.
  • Understand the need of the customer and cross sell other products accordingly.
  • Generate business and leads for other products like insurance, NCDs, gold coin etc.
  • Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
  • Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate.
Documents Required:-Resume + Work Experience Certificates + Educational Documents + Valid ID proof + 2 Passport size Photographs.Perks and BenefitsFixed Salary + incentive + bonus . ,

Keyskills :
goldcustomer carecustomer communicationborder controlmailbusiness generationsalesinsuranceccecustomer servicecustomer relationsbillingmayaemployee referral programsoutbound marketingcareloansbehavioral traininghni

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