Technical Analyst Oracle Cloud Global Trade Management

Job Description

Job Summary:The Oracle Global Trade Management Technical Analyst will share the responsibility for design, implementation, and support of business solutions based on Emerson s instance of Oracle Global Trade Management commonly referred to as GTM. GTM along with Oracle Transportation Management (OTM) is the underlying technology that supports our Supply Chain Optimization (SCO) program. The Technical Analyst utilizes expertise in Oracle Global Trade Management to provide assistance in the ongoing implementation, enhancement and support of GTM functionality.Roles and Responsibilities:

• Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the GTM application. Some current GTM functions include restricted party screening, item classification, ERP-GTM integration projects for Master Data and Export (Sales Orders) Transactional Screening. Near-term projects include ERP-GTM integration for expanded Export (Shipment/Delivery) Transactional Screening, Import (Purchase Order) Transactional Screening, License Management, etc.
• Works collaboratively with Trade Compliance and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
• Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting and communication to program management.
• Works closely with 3rd-party technical personnel to optimize technical solutions and guarantee successful knowledge transfer to internal SCO Technical Team members.
• Proactively monitors processes to identify trends; analyzes/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels.
• Ensures SCO system documentation is complete and maintained.
• Works effectively in a global highly matrixed team environment.

, Skills & Experience Required:

• 4 to 8 years of IT experience, including implementation and support of Oracle Global Trade Management within the last year.
• Functional and technical GTM expert in setup, configuration, master data, user configuration, workbench setup, and integration with external systems).
• Familiarity with OTM (Setup configuration, shipment management, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events and working with CSV & XML files).
• Hands on experience with triage of day-to-day GTM systems issues and providing resolution on complex issues.
• Working knowledge of XML, DI, Java/JavaScript, OBIEE, BI Publisher, and Middleware.
• Knowledge of Logistics management principles and processes.
• Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement, Shipping, XML Gateway) is highly preferred.
• Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization.
• Ability to multi-task and work within diverse multi-disciplinary global project teams.
• Detail-oriented with strong problem-solving skills.
• Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight.
• Some travel required.

Education

• Bachelor s degree in Computer Science, Information Systems, or another related field.

Required Competencies

• A pro communicator - written, verbal, and presentation
• Excellent analytical, problem solving and troubleshooting skills
• The initiative to anticipate problems and the confidence to proactively act to mitigate them
• Energized by highly motivated and hard-working team environment while being accountable for results with minimal direction
• Proactively maintain technical knowledge applicable to the Oracle Cloud GTM.
• A desire to improve the experience and solutions.

Keyskills :
sqljavatroubleshootingenvironmentsql serverglobal trade managementsupply chain optimizationcustomer service orientationoracle transportation managementmaster datasql queriessupply chainbi publisher