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Job Location | Chennai, Noida, Ghaziabad, Hyderabad, Gurugram, Faridabad, Delhi |
Education | Not Mentioned |
Salary | Rs 10 - 22 Lakh/Yr |
Industry | IT - Hardware / Networking |
Functional Area | IT Operations / EDP / MIS |
EmploymentType | Full-time |
Greetings from Tekishub .inKey Responsibilities:Security Sr. Operation Analyst (L3)primary responsibility is to provide Infrastructure support for Endpoint security operations.This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful delivery of security operations.Provide day to day operational support for the Infrastructure Security Management.Quickly respond, troubleshoot and implement resolutions for client issuesTechnical Experience:At least 5 - 8 years experience in supporting Infrastructure security management solutions.Implements security solutions infrastructure and/or application including the design, configuration, development, testing and deployment of security-related technologies.A) Strong knowledge in the below McAfee products:McAfee ePOMcAfee ENSMcAfee VSEMcAfee VSESMcAfee TIEMcAfee AgentMcAfee Solid coreMcAfee DLPMcAfee ATPB) Basic understanding of MAC OSX, Antivirus for Virtual environments and Antivirus for Storage Devices and Antivirus for Linux. Basic knowledge in Splunk is added advantage.C) Test and install patches on anti-virus/anti-malware servers. - Coordinates with client management to formulate complex technical solutions.D) Informs client management of appropriate developments in technical support products. - Coordinates activities with other technical personnel as appropriate.E) Develops and analyzes highly complex system standards, thresholds, and recommendations to maximize system performance.F) Monitors ePO SQL database maintenance and provides appropriate recommendations, when required.G) Provides technical solutions and escalated support for non-routine, highly complex technical issues.H) Knowledge of reporting, Operational knowledge on driving Virus and malware remediation activities Patch management skills using SCCM, Sound skill of using MS Office applications, Good communication skills, written & verbal.I) Very good understanding of Network topology. Basic understanding and experience with SQL queries and regex.J) ITIL v3 foundation or Equivalent knowledge in service management. Good Communication, Ready to take ownership. Ready to work on 24/7 environments.K) Troubleshoot & analysis root cause for endpoint related issues and document RCA.L) Knowledge in DR Recovery Events and tests for the antivirusendpoint protection Systems.
Keyskills :
patch managementinfrastructure securitydatabase maintenanceendpoint securitysecurity managementmanagement skillsitil v3communication skillsstorage devicesv3 foundationroot causemac os xinfrastructure supportsqlsql queriesoperational support
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