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ASSOCIATE

3.00 to 5.00 Years   Chennai   26 Jan, 2020
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Key Responsibilities:

  • Registering and maintaining sales orders in SAP (including e- orders), assuring proper sales prices/discounts with close cooperation with Sales Employees, coordinating deliveries, following up on delayed deliveries and blocked orders

  • Making sure that deliveries are invoiced in a proper and timely manner

  • Clarifying and registering complaints (price, quantity, delivery)

  • Creating and maintaining proper master data in SAP and Salesforce

  • Supporting colleagues in the team, providing professional back- ups, sharing information and know- how

  • Building and promoting positive customer service image

Professional Competencies:

  • 3 - 5 years of strong Customer service expereince

  • Ideally good SAP/R3 skills as well as Salesforce

  • University degree logistics or engineering

  • Advanced knowledge of MS tools - Excel, Word, PPT

  • Excellent written and verbal communication skills in English Hindi any regional language ( Optional )

Behavioural competencies:

  • Detail and customer orientated personality

  • Strong service and excellent customer- oriented communication skills

  • Extremely flexible, self- organized and able to work under pressure

  • Problem solver attitude

  • Right attitude towards Customer centric approach

,

Keyskills :
sap r3master data following upcustomer service customer centriccommunication skills verbal communicationcorporate administration

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