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Associate Manager-Technology for Operations

10.00 to 14.00 Years   Chennai   27 Dec, 2021
Accenture
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Skill required: Technology Service Delivery Management - Infrastructure Account ManagementDesignation: Associate ManagerQualifications: Any Graduation/BE/BTechYears of Experience: 10-14 yearsYou will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Technology Service Delivery Management (TSDM) team act as a trusted business advisor for providing guidance around operations and optimization of an IT infrastructure and services for Accenture Operations.The Infrastructure Account Management team is focused on delivering desired business outcomes through effective planning and ensure implementation to realize maximum benefit with minimized risk for projects/stakeholders by leveraging a consistent framework and processes defined.What are we looking for We are looking for individuals who have the following skillset:

  • Agility for quick learning
  • Written and verbal communication
  • Collaboration and interpersonal skills
Roles and Responsibilities
    • In this role, you need to analyze and solve moderately complex problems
    • You will typically be creating new solutions, leveraging and, where needed, adapting existing methods and procedures
    • The role requires a clear understanding of the strategic direction set by senior management as it relates to team goals
    • You will need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions
    • You will need to monitor & drive team performance, including throughput and quality as per defined metrics
    • Your primary upward interaction is with a direct supervisor or team leads
    • You will generally interact with peers and/or management levels with clients or internal stakeholders
    • You will be provided with minimal guidance when determining methods and procedures on new assignments
    • Decisions that you make often impact the team in which they reside and occasionally impact other teams
    • You would be managing medium-small sized teams and/or work efforts at a client or within Accenture.
Please note this role may require you to work in rotational shifts.,

Keyskills :
salesmanagementmiscustomer relationsqualitytrusted business advisorservice delivery managementtraining needsservice deliveryteam performanceit infrastructure

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