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Business Support Senior Associate

3.00 to 8.00 Years   Chennai   23 Jun, 2022
NTT Global Delivery Services Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    NTT DATA is seeking an individual with a background in workforce management to fill a key role within the Global Resource Management (GRM) organization. The person selected will be responsible for leading the Centralized Demand Entry Team (CDET) whose mission it is to provide support to the business to enable timely and effective sourcing based on complete and accurate information as well as improve demand data quality by simplifying the data entry process and standardizing the inputs. This is done through tight collaboration with internal delivery and practice organizations, BID teams, as well as the GRM partners to enter immediate and future resource needs, (at role/skill-set/skill levels) into the Resource Management tool ensuring data accuracy, completeness and timeliness. Role: - Will be responsible for Success Factor updating, Query Handling, Data updating, creating demands, - Will be responsible for managing queue, balancing workload, day to day activities of the team, managing escalations. - Will lead a multi-location and multi shifts team in a fast paced environment. - Will have to interact with business, Global Resource Management and Global Talent Acquisition teams as required. This individual should have: - Strong Interpersonal skills and excellent communication skills. - he ability to work with all levels of the organization - The ability to follow prescribed processes and also take initiative to solve problems creatively, ability to identify and drive process improvements. - Experience leading meetings or facilitation experience - Experience with resource/workforce management and recruiting processes and tools, as well as the IT industry Required to work in Overlapping EST shift.Job Segment: Data Entry, Administrative ,

Keyskills :
customer relationsinsurancequalitysalesmisglobal talent acquisitionglobal resource managementstrong interpersonal skillsdata entrydata qualityleading meetingstalent acquisition

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