Director Controls (Robotics and Automation)

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. RESPONSIBILITIES:Significant transformation is underway within the Operations function to rapidly improve the Group s Cyber, Data, Privacy and Automation control environment, along with digitization and innovation. With this, the first line of defence is being strengthened to:

• Grow trust with clients and regulators by delivering best practice cybersecurity solutions and protecting data and privacy.
• Provide cutting-edge technology for Artificial Intelligence, Robotics and Automation to improving Scalability, Efficiency and Time to Market.
• Contribute to Client Journeys, by providing insights and analytics to steer the Bank and supply real time information for actionable measures.
• Deliver efficiencies, continuous improvement, maximise risk reduction, resilience, policy and regulatory compliance.

To support the Operations transformation agenda in growing trust with clients and regulators and maximizing risk reduction, resilience, policy and regulatory compliance, a Director role has been created to support the championing of a Robotics and Automation controls function. This new role will work with business and function colleagues, by providing assurance and advice, as well as advocating and imparting lessons and good practice to shape the design and implementation of relevant controls. In addition, determining whether these controls are operating effectively within prescribed business risk appetite.Key responsibilities include:

• Lead in the design, build, and implementation of world class processes and controls to effectively mitigate robotics and automation risks.
• Lead and maintain an efficient technical assurance methodology which delivers risk focused, timely and re-performable assurance.
• Analyse business & functional processes to identify risks and control weaknesses. For example, the adequacy and effectiveness of internal controls over how data is collected, created, received, transmitted, maintained and disposed of.
• Act as a confidant to the Product Owner(s) responsible for developing, prioritizing and implementing robotics and automation controls.
• Recommend process improvements to address control gaps and to enhance efficiency where possible.
• Support stakeholders in defining remediation actions / solutions to address identified assurance findings.
• Validate that the completed remediation activities address the risk in the identified assurance findings

Strategic:

• Build effective relationships with leaders to facilitate:
  • The provision of timely, expert advice and assurance;
  • Partnerships with other functions to provide professional advice and assurance;
  • Grow trust with clients and regulators by delivering best practice cybersecurity solutions and protecting data and privacy; and
  • Provide cutting-edge technology for AI, Robotics and Automation for improving Scalability, Efficiency and Time to Market.

Processes:

• Drive the continuous improvement of the risk and control methodology, aligning to and avoiding duplication with key controls and control tests performed across other functions.

People and Talent:

• Provide proactive self-orienting and self-motivating leadership, and work with limited direction
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations, and work in collaboration with risk and control partners.

Risk Management:

• Support liaison with Group Internal Audit, External Audit and any third party or regulatory inspections. This will include obtaining clarity of scope, defining engagement models, supporting business / function stakeholders throughout the processes and driving for clarity of issues and actions.
• Adopt an anticipatory approach to risk assessment through stakeholder engagement and monitoring of the external environment.
• Work with other control assurance teams to drive efficiency, effectiveness and reduce duplication.

Governance:

• Provide timely and accurate reporting to appropriate committees.
• Ensure appropriate oversight and facilitate resolution of high impact risk and issues

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Instigate the COO Trust, Data and Automation team to achieve the outcomes set out in the Bank s Conduct Principles: The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders:

• Global Head Operations- Trust, Data and Automation
• Chief Data Protection Officer
• Head Operations, Robotics & Automation
• Client Journey leads
• Security Technology Services MT
• Global Head Governance & Change, CIO
• Chief Information Security Office
• Group Operational Risk
• Head, Audit Information Security & Cyber

Skills:Required:

• Deep understanding of robotic process automation tools and the application in different domains.
• Familiarity with robotics software such as Blue Prism, Automation Anywhere and/or UiPath.
• Experience in assessing enterprise-wide robotic process automation implementations throughout the lifecycle of a Robotics Process Automation ( RPA ), including strategy design, business case development, testing, and overall governance.
• Advanced organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise.
• Strong interpersonal skills to foster positive relationships with internal and external stakeholders.
• Highly effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers.
• Ability to exercise good judgment and objectivity.
• Demonstrates ability to work with limited direction and multi-task without loss of quality.
• Ability to perform the role of Change Leader .
• Confident and courageous to raise/escalate issues in a pro-active, professional and timely manner.
• Demonstrate understanding of and commitment to the Group s core values.
• Fluency in English.
• Ability to commit up to 10% business travel.

Desired:

• Demonstrated experience implementing enterprise wide frameworks (including process and controls).
• Strong background in risk & control within international financial services organisations.
• Professional auditors or risk and control specialists preferred with background in Robotics and/or Automation.
• Knowledge of financial services businesses, processes and controls

QUALIFICATIONS:Desired:

• Tertiary qualifications in Computer Science, Economics, Law or other relevant areas.

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages .,

Keyskills :
business case developmentbusiness case internal auditexternal audit risk reductionrisk assessment computer scienceautomation too