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Job Location | Chennai |
Education | Not Mentioned |
Salary | Rs 2.0 - 4.0 Lakh/Yr |
Industry | Telecom / ISP |
Functional Area | Back Office Operations,Customer Service (Domestic) |
EmploymentType | Full-time |
Job Description1. Ensure implementation of defined procedure and processes2. Execute IP/ATP of all the equipment as per project roll out plan3. Conduct root cause analysis of data from the site for the criticalfaults4. Plan IP/ATP (acceptance testing plan) schedules for the entirecircle in coordination with all wireline PBOTs5. Extend level 2 support for internet protocol and transfer to ensureresolution of network issues within SLA6. Collaborate with infra team for network management with respect topreventive and corrective maintenance, 1. Knowledge of data transmission2. Knowledge of IP network3. Analytical skills4. Problem solving skills5. Planning skills6. AdaptabilityInterested Candidates Can Apply on Indeed or (CONTACT HR :-tushar 8876226861
Keyskills :
customer carecustomer servicecarehindieducationbehavioral trainingcabcustomer supportvoice processbpoenglishservice industrycommunicationcustomer satisfactioncashieringcommandinternational bpoincentivescommunication skills