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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Shareholder Services - S2Supports professional and management staff by providing large quantities of data related to , among others , financial transactions , account information and transaction processing to be used in responses to more complicated client inquiries on a daily basis. Processes moderately complex updates to shareholder accounts.Under general supervision , assists professional and management staff by responding to phone , email and other inquiries regarding fund information , services and procedures.Responds to straightforward questions about shareholder accounts and provides more advanced technical assistance. Responses are fast , efficient and accurate.Investigates errors in shareholder accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team , in accordance with documented procedures.Reviews daily open items to ensure proper follow-up and closure. Assists junior colleagues in resolving outstanding issues.No direct reports. Provides guidance to less experienced staff.Responsible for the quality and completion of own work.High school / secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred.1-2 years of total work experience preferred. Experience in financial services preferred.Qualifications BNY Mellon is an Equal Employment Opportunity Employer. Primary Location : India-Tamil Nadu-ChennaiJob : Asset ServicingInternal Jobcode : 70584Organization : Transfer Agency Operations US-HR08946,
Keyskills :
transferagency financialservices transactionprocessing financialtransactions less email agency reviews education management operations completion supervision shareholder accounts qualemploymentopp tunity Affirmative