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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | General / Other Software |
EmploymentType | Full-time |
About ToptalToptal is a global network of top freelance talent in business, design, and technology that enables companies to scale their teams, on-demand. With $100+ million in annual revenue and over 40% year-over-year growth, Toptal is the world s largest fully remote company .We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.Position DescriptionAs an IT Operations Support Engineer, you will be responsible for providing and maintaining access to services, applications, and corporate technologies. You will be accountable for company-wide technical on-boarding and off-boarding processes. This role includes administration of credentials, preparation of technical documentation, and auditing. Your natural ability to be resourceful is essential as you will continuously look for opportunities to make improvements and deliver value to the organization as a whole.This is a remote position that can be done from anywhere. Due to the remote nature of this role, we are unable to provide visa sponsorship. Resumes and communication must be submitted in English.Responsibilities:As a member of the ITOps team, you will participate in the new hire process for each newly hired employee. You will work closely with our People team and support the on- and off-boarding activities of our team members. The ITOps engineer acts as a central point of contact for resolving user management and access requests and provides support mostly related to reported issues with the company tools and user roles. This includes supporting engineering teams in carrying out actions that require increased privileges that they might otherwise lack, as well as general questions about the use of certain software. You will research and implement innovative, creative and, if possible, automated approaches to repetitive tasks.In the first week, expect to:
Keyskills :
troubleshootingnetworkinglanoperating systemsswitchesit supportit operationsvirtual teamssecurity toolsuser managementnetwork serviceslinux distributions