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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | IT Operations / EDP / MIS |
EmploymentType | Full-time |
Job summaryAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Amazon Product Imaging builds the world s best online shopping experience through photography, video, graphic design, and usability design enabling millions of customers to make more informed purchasing decisions. Imaging at Amazon is a large and fast-growing network of teams located throughout North America, Europe, and Asia, focusing on fashion and product photography, photo retouching, graphic design, video and CGI production, automated image acquisition, and image support services. We are continually innovating and setting new industry standards for showcasing 10s of millions of products across multiple global marketplaces. We are obsessed with innovating on behalf of our customers, and continually push beyond the boundaries of traditional e-commerce photography and videography.The Digital Imaging Services (DIS) team handles the post-production activity for Amazon product images to provide consistent imagery, remove distractions and enable customers with their buying decisions. For the high-volume images/videos produced in Studios, DIS handles Retouch, Color Authoring, Video Editing, 3D Retouch and Quality Audit services. Outside of the Studios, DIS handles Vendor Image Quality Audit and Retouch service, 3P Image Quality Audit service and Customers and Vendors Contacts Support service for images related queries.Amazon is looking for an experienced Manager to lead a team of imaging specialist and imaging associates in Chennai, India. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating team members to meet the challenges of an extremely deadline-driven environment. This manager will be responsible for operational metrics, team productivity, staffing concerns, and oversight of process optimization and small scoping and implementation projects.This manager will have full accountability for setting and meeting operational goals; strategic planning and forecasting; assigning and directing work; appraising performance; rewarding and disciplining employees; resolving problems; and staffing; as well as the development of staff and standard operating procedures. This is a fast-paced job were rapid adaptation and response to changing needs is critical. The position requires a self-motivated, independent, organized individual who can juggle multiple priorities and meet deadlines.In addition to strong operational and people management skills this position would also require successful candidates should have the ability to engage with and coordinate with a global team.Some of the key result areas include, but not limited to: Responsibility for meeting operational and business goals. Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals.-Work with finance for reporting needs Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc. Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.Executing specific people programs on coaching and development and team engagement, 6-7 yrs of work experience with at least 2 yrs of direct people management experience. Has a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. Has managed operational processes, with SLA responsibility. Strong analytical, mediation and problem resolution skills. Demonstrated ability to lead and motivate a large workforce, comprised of a mix of employee and contingent workers. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Excellent written and oral communication skill.. Availability outside of the standard work hours/weekend in case of any business critical deliverables. Masters Degree/MBA Exposure to working with technology teams and solving operational issues using technology.
Keyskills :
image qualityvideo editinggraphic designimaging servicesquality auditdigital imagingvideo gameshigh quality standardsprocess improvement projectspost production