Manager, Retail Risk Shared Service Centre

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. Purpose:

• To clearly provide the list of expectation from this role that is generating and distributing a quality MI

Key Responsibilities:Provide leadership for the RRSSC team, which would encompass, but is not restricted to:

• Responsible to manage the generation and delivery of daily / weekly / monthly / quarterly retail risk reports accurately and timely.
• Responsible to ensure that the team delivers reports accurately with a adequate checks and controls are done based on the past trends.
• Develop familiarity with the key systems like C400/CCMS/RLS/PDW/eBBS etc.
• Adequate knowledge around SAS and Excel as these tools are primarily used to produce the MIs and also able to troubleshoot and resolve issues on these tools.
• Ensuring that the necessary trainings (on-the-job or classroom) are conducted to the team and provide required job knowledge.
• Ensure quality processing and adherence to all key controls and checks.
• Responsible for handling all queries relating to the reports produced.
• Work closely with the country risk teams.
• Compliance with all relevant policies and procedure, guidelines, rules & regulations.
• Proper documentations like EUC, BIA, BCP, BID, Migration Checklists, SLAs, Recharge Documents, DOI, Change Templates etc. needs to be documented appropriately.
• Ensuring that proper backups are being arranged for critical reports.
• Ensure that the Cost Budgets are met according to management targets
• Team management ranging from recruitment to appraisals & attrition management

Key Relationships INTERNAL:

• Group CB Risk
• Country Business (CB Head, VCGM, Sales & Marketing)
• Country Operations
• Credit Units (CI,FA, Collections & Recovery, CRM)
• SBIM
• Finance
• Legal, Compliance & Assurance
• IS & IT Personnel (Local and Group)
• Human Resources
• Group Credit

EXTERNAL:

• Local Regulators
• Bureau
• Auditors
• External Collection Agencies

CONTRIBUTES TO:

• The mitigation of risk by providing accurate and timely information necessary to support management decisions.
• Protection of the Bank s reputation. Bank s ability to meet legal and regulatory obligations. Minimizing risk of Bank being used by money launderers.

JUDGMENT/COMPLEXITY:

• Ability to formulate and comply with credit criteria.
• Ability to be highly flexible, adaptable, open-minded, responsive to the behavior of the market.
• Comprehensive knowledge on basic banking practices, policies and relevant regulatory concerns.

RISK MANAGEMENT:

• Ensure compliance with ALL internal policies and regulatory requirements.

EXPERIENCE AND KNOWLEDGE REQUIRED:

• College graduate / Post Graduate of any statistical/ business course.
• Prior experience of working with SAS software is desired / required
• Experience in working in Retail / Credit Risk vertical with familiarity in Forecasting and budgeting
• Has the ability to process, analyze and interpret statistical data and recommend policies based on the result of the information.
• Can communicate effectively
• Good Stakeholder management by establishing good working relationships with people at all levels and to work well in a team environment.
• Experience in budgeting, Forecasting, Reconciliation and added advantage to have knowledge about Loan Impairment, Delinquency, and Vintage etc.
• Able to work under time pressure and adapt to changing requirements to produce prompt, reliable information to management for decision-making purposes.
• Possesses good technical computer skills.

FREEDOM OF DECISION MAKING:

• Prioritization of day-to-day responsibilities.
• Recommend changes in credit-related issues/ problems in MIS reporting.
• Streamline and enhance credit reporting.

TRAINING:

• E-Learning Modules, particularly the AML E-Learning Course, Credit Practices, Basel 2 and Credit Bureau, as applicable
• Induction Program
• AML Refresher Course

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
slasmiskey systemscredit bureausupport managementbasicsassalesexcelbiastakeholder managementriskbcpturnbaselbrandcredit risk