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Officer Financial Market Operations

2.00 to 3.00 Years   Chennai   27 Mar, 2020
Standard Chartered Bank Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities

  • Continuous improvement in productivity to the standards prescribed for the processes from time to time.
  • Upholding the Values of the Group and Company always.
  • Compliance with all applicable Rules/ Regulations and Company and Group Policies.
  • Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the Unit Manager.
  • All authorities and responsibilities listed herein should be carried out strictly in compliance with GPCW Delegation of Authority as updated from time to time
  • Help the unit to promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners
  • Overall client satisfaction and meeting service expectations
  • Quick turnaround for customer queries & Complaints
  • Ensure Zero customer complaints
  • Should be a Team player- flexible to work in shifts and locations
  • Adhere to the instruction of the Managers.
  • Having frequent discussions with team members to improve their career and People development.
Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages .,

Keyskills :
customer complaintsclient satisfaction regulatoryregulations collaboration

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