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Program Manager - Partner Development - Internet/Online

5.00 to 9.00 Years   Chennai, Hyderabad, Mumbai City, Delhi   16 Aug, 2022
USS
Job LocationChennai, Hyderabad, Mumbai City, Delhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Program Manager- Partner developmentRole Description :This role is required to own partner retention/engagement programs through collaboration with various functions. Few highlights on role:- Responsible for supply growth across all business models in all cities based on revenue target- Build channel models across the country to ensure the supply growth- Drive technology initiatives to improve end-to-end partner experience and customer experience .- Identify opportunities to develop and drive solutions to enable automated tools and applications for self-service enabling better customer service and partner ef- ciency- Analyze the funnel and help improve partner retention and engagement by taking various initiatives helping them perform better.- Decide on partner payouts and incentives to ensure optimum business outcome- Coordinate with On-boarding, Training, business functions to ensure right decisions are taken by the functions impacting the business- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.- Strengthen the partner community by making active connections, organizing regular meetups, events etc.- Run campaigns/contests to engage partners and improve retention- Program managing end to end operational process, ensuring cost optimization and maximum ef- ciency.- Work on branding/marketing the program to make it the most desirable place to work.- Solve member-related issues to ensure a cohesive community and manage partner expectations.Required Skills :- Excel/Google Spreadsheet skills (intermediate to advanced pro- ciency)- SQL (Good to have)- Excellent written and verbal communication skills- Analytical skills with ability to use hard data and metrics to make and support decisions- Strong problem-solving skills and abilities to analyze quantitatively, scope technical requirements and effectively prioritize program deliverables- Business and - nancial acumen.- Team player who effectively integrates, motivates and builds relationships with cross-functional team members, key stakeholders, executives, and other individuals involved with or affected by the program.,

Keyskills :
cost optimizationproject managementcustomer experienceagilepartner developmentanalytical skills

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