Sales Operation Specialist (Cloud Transformation team)

Job Description

Storage Administrator L2 & L3 Infrastructure Support

Description:

Positions: 3 No Experience: 4 to 9 years Location: Chennai Education: Any Degree/Diploma Mandatory Skills: Netapp & EMC Storage

Requirement:

• Participate in and support capacity planning and development of long-term strategic goals for enterprise storage in conjunction with data owners and department managers

• Work with systems and database administrators to implement storage architectures that utilize industry best practices including [Information Lifecycle Management, Hierarchical Storage Management ].

• Install and configure storage devices and corresponding software.

• Implement redundant systems, policies, and procedures for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets.

• Establish appropriate end-user access control levels for stored data.

• Perform tasks necessary to fulfill service level agreements with end-users regarding storage allocations, limitations, security, and availability.

• Perform and test backups and restores to ensure that enterprise data is effectively protected.

• Communicate and enforce, through system procedures, data storage retention policies.

• Follow change control, incident response, and testing processes for modifications to storage appliances and software.

• Anticipate, mitigate, identify, respond to, and resolve issues with storage devices, storage access, and data retrieval.

• Research and make recommendations on storage products, services, and standards in support of procurement and development efforts.

• Monitor, analyze, and predict trends for storage equipment performance, space allocation, and data growth to recommend enhancements to the IT storage team.

• Develop routines for end-users to facilitate storage best practices, including desktop storage administration.

• Remain informed on storage laws, trends, and issues, including current and emerging technologies and best practices; advise, counsel, and educate executive and management teams on their relative importance.

• Ensure that information storage measures and equipment adhere to all applicable laws and regulations.

• Perform storage server/database transaction and security audits leading to identification and mitigation of security threats to enterprise data. Recommend and implement changes where necessary.

• Create required reports in response to business user needs.

• Develop, document, and maintain operational processes and tasks.

• Manage and/or provide guidance to junior members of the team.

• Managing, design, configuration and implementation of HP, DELL EMC & Netapp Storage.

• Provide Tier 2,3 support for backup server related issues as required.

• open to work in stretched shifts, 24X7 shift, odd working hours and weekends as per the work requirements.

• Provides direct technical support in Troubleshooting and implementing, the solution for global infrastructure

• strong experience in storage, recovery, troubleshooting, performing proactive maintenance and optimizing performance.

• experience in handling CIFS & NFS file share management.

• Perform activities related to install, configure and managing SAN devices, Storage and fiber switches.

• Administer FC switches as well as blade chassis FC devices.

• Execute FC zoning for development and production, storage volumes.

• Manage snapshot as well as recovery methods for storage volumes.

• Execute across-site replication of significant DR data.

• Supervise volume replication overnight jobs and execute improvements.

• Oversee IO performance of production along with development of databases LUNs.

• Provide architecture as well as performance recommendations to DBAs and Ops.

• Conduct bottleneck evaluation to identify performance issues.

• Ensure backup methods are in place as well as tested for FC LUNs.

• Develop and maintain records for entire storage as well as FC systems.

• Administer entire storage systems

• provide the support for NAS, SAN and Unified Storage it includes Storage Health Check-up, Monitoring alerts and take preventive and reactive actions. Creating and management of shares from storage perspective. Good troubleshooting skills

• Capacity Management: Monitoring Storage, Audit logs and take reactive and proactive action.

• Provide reporting on capacity usage to the management.

• Capacity Management: Monitoring Storage, Audit logs and take reactive and proactive action.

• Provide reporting on capacity usage to the management

• Perform the implementation with the help of the team and make the infrastructure compliant with Industry best practices

• Good scripting knowledge in (Perl and Shell)

• Good knowledge in ITIL frame work on Incident, Problem, Change management & Service request management.

• Provides support with an emphasis on Internal SLA and commitments are met on time and with a high level of quality.

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Keyskills :
environmental impact assessmenttier 2emc storagemusic makingservice levelaccess controlchange controlitil frameworkstorage systemssecurity auditsstorage devicesenterprise datatechnical supportchange managementcapacity planningdisaster recov