Senior Client Data Analyst

Job Description

Job Title: Senior Client Data Analyst Location: ChennaiAbout Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Working Flexibly We re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or you re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager.As Senior Client Data Analyst, you will be required to work alongside AVP to respond to project led expectations and inputting business requirements. The role will involve creating and maintaining a workflow tracker to ensure that the SLA agreed remains ahead of target every day, and respond to any change in priorities. Oversight of the various processes within the department is also an essential part of the role Unified Client Hierarchy, Identity Service, Data Remediation and so forth as the department expands. Support will also be required towards playing a key role in team meetings, supporting MI collection and providing updates to AVP on a regular basis (where required). Whilst the role incorporates SME type duties, there will also be an opportunity to flex and work on the various processes to enable continuous improvement and identify changes/gaps. The role holder will also be responsible for designing and implementing an accreditation model, alongside a QA model.What will you be doing Support day to day running of the various processes and ensure any issues are escalated via the appropriate routes Impelement a Quality Assurance model to demonstrate that the analysts within the team are following the Global CDD Policy and adhering to AML Standards within the Bank Support management of 3 BA3 colleagues and encourage development, providing opportunities to stretch regular 121 sessions should be a core accountability Manage MI and Monitor SLA and contribute to a red, amber, green health status report on weekly basis SME support for project activity, and ensuring UAT is carried out and completed successfully for new technology changes Build relationship with offshore teams and ensure collaboration across both sites to enable successWhat we re looking for:Analytical and complex problem solving being able to balance the need to meet regulatory and risk management requirements along with excellent client and colleague engagement Understanding of the various systems used within the Bank and an ability to demonstrate adaptability in using multiple systems Demonstrated experience in a transformational environment, delivering mission critical systems and operations to support a dynamic business The role holder must be able to demonstrate working with other business areas as Identity Service (for example) drives completion of multiple processes, such as Onboarding and Refresh and must be able to prioritize and adapt Experience of meeting and exceeding SLA is essential given the cruciality of the process Demonstrate people management (through management responsibility or mentoring) by being able to provide examples of challenging and postive situations, alongside success stories this will be a key part of the role and will also span across many sites Communication skills required must be exceptional, as expectation to deal with stakeholders of varying seniority and be able to show respect for coleagues across the globe Knowledge of the AML Standard followed within the bank and Client Due Dilligence as decisions are required on every case and are subject to meeting these policy requirements Strong communication and diplomacy skills are desirable as the role holder will be required to undergo challenge by stakeholders (internal and external) and must be able to push back or be able to enhance the business case to enable buy in will include presenting risks, issues and dependenciesSkills that will help you in the role:The role holder will have had experience of working collabaratively with Ops and Tech to develop a new system and bring this to life within their team through training and mentoring The role holder will have had experience of working globally as this role runs across multiple sites Ability to analyse technology scripts, with handling copious large volumes of data to detect clients to be excluded from the migrations, as otherwise the system could crash. This will require collaborating with other teams and understanding niche situations whereby existing technology could prevent the nw systems from working adequately The role holder must be flexible to adapt to project requirements, for example, working through evenings or weekends to enable releases and technology fixes to be delivered Ability to work in a fast paced environment, and respond to changes in priority Understanding of business areas which the department operates and how connects to the wider firmWhere will you be working ChennaiBe More at Barclays At Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. It s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.Our Values Purpose and ValuesWe deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyones contribution.Integrity We operate with honesty, transparency and fairness in all we do.Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference.Stewardship We prize sustainability, and are passionate about leaving things better than we found them.Our DiversityWe aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.Our BenefitsOur customers are unique. The same goes for our colleagues. Thats why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our flexible working options for colleagues. If you have a need for flexibility, then please discuss this with us.,

Keyskills :
success storiesbusiness casedue diligenceconsumer bankingrisk managementequipment supplycritical systemsproblem solvingrisk management frameworkdata analysis