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Senior Manager, FXMM

10.00 to 12.00 Years   Chennai   15 Oct, 2021
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

The Role ResponsibilitiesStrategy

  • Provide inputs to Front office, Technology and other stake holders
Business
  • Build a strong understanding of Business Functions / Industry trends & platforms
Processes
  • All authorities and responsibilities listed herein should be carried out strictly in compliance with FMO GBS Delegation of Authority as updated from time to time.
  • To ensure adherence to processes and controls as detailed in the DOI and keep the DOI update to all process changes
  • Understand and manage the day to day operations for the various product businesses
  • Perform daily delegations of workload to achieve optimum resource allocation within the team
  • Management of production workflow ensuring all transactions are issued within the Service Level Agreement (SLA)
  • Assist in production of various reports to be presented to Senior Managements
  • Cascade and support management s visions to the team members
  • Management of operational risks within the daily processes
  • Continually seeking new opportunities for improvement for personal and professional development within the team and across the bank
  • 100% compliant with Zero customer complaints and Pro-active risk based results
  • Identifying and managing operational risks within the daily BAU processes and escalating them through the correct channels to the MOS team
  • Raise issues with IT support groups when System issues arise. Work with them to resolve the problem and prevent re-occurrence
  • Involvement with project initiatives to improve the all processes and increase STP and reduce resource capacity
  • Assist the Head in the construction and ongoing improvement of MIS for Management Escalation and Performance Management
  • Developing and implementing of innovative solutions, providing value added support to new markets and new products using cross sections of systems
People and Talent
  • Help the unit to promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners
  • Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
  • Employ, engage and retain high quality people, with succession planning for critical roles
  • Responsibility to review team structure/capacity plans
  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives
  • Actively encourage team and participate in Sustainability (CSR) initiatives, staff engagement programmes.
Risk Management
  • Audit readiness all times. Zero tolerance on repeat audit findings
  • Identify risk within the process and prompt escalations
  • Build preventive controls instead of reactive
  • Reduced Operational losses (count & value) and External errors
  • Focus on Near misses and improve on Root cause analysis
  • Build risk management culture within the operations team
  • Ensure 100% compliance at all times to the group s risk management framework as applicable
  • Compliance with all applicable Rules/ Regulations of Company and Group Policies
  • Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the Unit Manager
Governance
  • Adequate governance and control procedures to be in right place
  • Ensure timeliness of responses across clients, internal and external stakeholders, audits or compliance teams.
  • Build a strong metrics giving the risk and client service level issues
  • No audit failures. Provide necessary documents requested for audit periodically
  • Ensure matters arising from audit are resolved within agreed time lines
  • Ensure no long outstanding in confirmation is more than 30 days unless exceptions beyond control
  • Ensure handovers happen as per prescribed norms during all planned leaves with no deviations
  • Ensure that proper documentation is signed off for any new process taken over by the team
  • Be a part of any new projects where the unit is involved
  • Comply with all the group standards, policies, procedures and guidelines as applicable and values of the Bank at all times
  • Adhere to Group Code of Conduct at all times
  • In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group s Values and Code of Conduct
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
Our Ideal CandidateExperience:
  • 10-12 years of experience in relevant field. Should have handled a team not essential
Education:
  • Under graduation / Post Graduation with good scores / GPA and /or Professional qualifications (MBA / CA / ICWA)
Skills:
  • Possess strong communication and inter-personal relationship skills
  • Excellent analytical capabilities and basic accounting knowledge
  • Eye for detail and good in numbers
  • Recognize and manage complexity
  • Good People Management skills
,

Keyskills :
financesalesltdmisaccountancycode of conductrisk management frameworkit supportroot causefront officenew projectsservice levelsupport groupscross sectionsrisk managementsenior management

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