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Senior Process Expert/Process Expert

3.00 to 4.00 Years   Chennai   14 Nov, 2021
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryLogistics / Courier / Transportation
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

DAMCO Commercial provides knowledge based services across all aspects of the commercial process. The services span from market research & industry analysis, client review includes operational and financial benchmarking, presentation support, and sourcing analysis, lead time analysis, support on green logistics projects, transportation mode optimisation as well as support to document and share knowledgeShow More We offerAs an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.Show More Key responsibilities1. Service Delivery : Ensure timely and qualitative creation of Sales & Purchase orders. Ensure timely and qualitative Customer Invoicing. Ensure all Contract & Prices are in place & timely updated. Understand the business model of the correlation SO & PO, ensuring timely recognition of the Revenue & Cost. Identify & apply corrective actions on system interface & conduct necessary reconciliations. Maintain Volume trackers and adhere sustain established control mechanisms. Meet adhoc customer requirements exceptions and ensure that the requirements are fulfilled with a sense of urgency. Ensure Standard Operating Procedures (SOP) and SLAs are prepared and maintained for all processes handled in the GSC and necessary amendments are done. Take ownership in building & maintaining Visual management Systems as per Process Excellence standards. Take ownership, track and monitor and achieve KPIs related to the process. Implement Kaizens, Cost Saving Value Addition Projects identified. Ensure best practice is shared within teams in the GSC. Have monthly one to one discussions with supervisor on performance review and development.2. Stakeholder communication: Participate and take necessary call discussions with Business Partners along with supervisor. Timely & professional interaction with Business Partners Stakeholders Interact & Co-ordinate with other teams within GSC to achieve the business & organisational goals3. Others: Adherence to shift scheduling, leave planning, over time, back-up planning and comply with staff policies. Ensure that all major risks are identified, documented and appropriately dealt with. Actively participate in relevant business contingency testing. Support other GSC s during contingency procedures. Strict adherence to APM-M Group culture, values and reputation and ensure compliance with APM-M Group and CB policies.Show More We are looking forEducation: UG - B.B.A - Management, B.Com Commerce PG - M.Com - Commerce, MBA / PGDM - Any SpecializationRelevant Experience: 3 - 4 years of experience in Finance & Accounting Procurement.Business Understanding: Good knowledge of Finance and Accounting, Procurement, Shipping & Logistics added advantageTechnical Knowledge : MS Office, ERP knowledgeShow More,

Keyskills :
cost savingsalesservice deliverydocumentationvisual management systemsshippingcustomer serviceindustry analysisstandard operating proceduresms officevisual managementmarket researchdeliveryprocess excellence

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