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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamAmbit Asset Finance is a configurable, end-to-end leasing and financing process management solution. It supports all asset-types and multinational operations, helping eliminate dependency on disparate legacy systems for increased operational efficiency and reduced total cost of ownership.The Ambit Asset Finance Support team is a global team of highly experienced consultants working collaboratively to support multi-national banks and asset leasing organisations many countries.This is an opportunity for the right individual to join a growing team of dedicated professionals in a fast-paced environment, with the aim of supporting an increasing client-base of high-profile companies to the highest quality. You will be supported up by a highly experienced team of support consultants, designers, developers and QA engineers with vast product knowledge.What you will be doingAs a Product Support Representative, you will be the face of the FIS organisation and will utilise your considerable communication skills to build strong and lasting relationships with your clients.Your daily work will be to assist the Ambit Asset Finance clients with their day to day management of the software as part of the Asset Finance Global Support Team, using your excellent problem-solving skills to replicate and analyse issues, and to provide guidance on client impact and potential solutions. In addition to Incident Management, you will also use your strong analytical skills to identify, investigate, and analyse current business processes, procedures and work practices with the aim to improve your client s efficient use of the software.Key responsibilities:
Keyskills :
troubleshootingreportingsqlbasisbillingmicrosoft sql serverstrong analytical skillssql serverasset financelegacy systemsonline privacyproduct supportproblem solvinglanguage skills