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Senior Professional Service Delivery Coordinator

8.00 to 10.00 Years   Chennai   01 Nov, 2019
DXC Technology
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

  • Minimum 8+ years of experience in Administration/Design and Implementation on EMC Storage arrays, Symmetrix (VMAX)
  • Experience in SRDF and time finder configuration in EMC storage environment
  • Strong Knowledge on Performance analysis factors of Storage Arrays
  • In-depth knowledge of using SYMCLI
  • Experience in Designing, Configuring and troubleshooting Fabric Environment constituting Brocade/ McData/ Connectrix/ Cisco switches.
  • In-depth knowledge of managing and administering ECC
  • Certification on EMC technology is an added advantage.
  • In-depth knowledge of Tape libraries MSL, ESL and EML
  • Hands-on knowledge on in any of the storage management applications like Storage Essentials, ECC etc
  • System administration experience on HPUX or Sun Solaris, and knowledge on Volume Manager Concepts would be an added value.
  • In depth Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.
  • Certification on HP Storage technology is an added advantage.
  • Good skills on performance optimization.
  • Solving complicated Hardware cases and Liaising with Hardware Vendor/EMC support
  • Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA
  • Provide operational support on a 24x7 rotation basis.
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Keyskills :
change managementincident management slamanagement problem managementstorage management operational support

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