Specialist II - DevOps Engineering

Job Description

Role Proficiency:Able to manage multiple SDLC/PDLC programs from a DevOps architectural perspective by streamlining DevOps practices and translating them into reference architecture for DevOps (CI/CD) and automation components.Outcomes:

1. Deliver technically sound projects across one / multiple customers within the guidelines of the customer and UST standards and norms
2. Deliver technically complex DevSecOps solutions
3. Define architecture for large engagements and act as its design authority
4. Design solutions involving multiple tech components using DevOps techstack after scoping client requirements for large engagements
5. Devise a mechanism by assessing system architecture and implementing DevOps roadmap
6. Identify and institutionalize DevOps best practices across multiple accounts and manage multiple customers and architects
7. Guide and review technical delivery by internal teams at the program level
8. Understand the existing customer landscape; assess DevOps maturity level and come up with a roadmap
9. Provide support to various Project Managers to identify training needs of the team
10. Conduct training / certifications with the help of Gama and mentoring with respect to technical skills on projects
11. Support technical evaluation of external and internal candidates to meet project requirements
12. Perform career guidance and performance management for team members
13. Develop collaterals for proposals
14. Conduct workshops at the client site to assist the sales team in sales support as required
15. Compare various designs and propose appropriate technology solutions based on the understanding of the RFP and input from Architects
16. Review estimations and resource plan
17. Review risk and mitigation plan
18. Anchor proposal development with cross-linkages across multiple competency to arrive at a coherent solution unique value propositions and clear differentiators
19. Participate in client presentation and client visits

Measures of Outcomes:

1. Business Development (# of proposals contributed to; # new leads generated)
2. Stakeholder Satisfaction Survey Results
3. # of design patterns / components reused / created
4. Feedback from team
5. Quality of Service measures
6. # of technical complex solutions delivered
7. # of consulting assignments led/participated
8. # of technology training conducted
9. Technology certifications
10. # of white papers / document assets
11. Breadth of technology knowledge (no. of technologies)
12. # of reviews and audits

Outputs Expected:Project Control and Review:

1. Perform architecture design review
2. Identify opportunities for optimization of cost / time / asset utilization in complex projects and advise relevant teams accordingly where possible
3. Provide advice to teams facing complex technical issues in the course of project delivery
4. Conduct planned and unplanned technical audits for complex projects as applicable
5. Define and measure project /program specific architectural and technology quality metrics
6. Review outputs to ensure NFRs are met

Knowledge Management & Capability Development:

1. Provide input to teams for training etc.
2. Identify the training needs and conduct internal sessions to meet the same
3. Partner with UST Gamma to create curriculum assessments training programs and courseware based on new service offerings / solutions etc.
4. Update collateral on the knowledge management repository
5. Gain and cultivate domain expertise to provide best and optimized solution to the customer

Alliance Management:

1. Identify alliance partners based on the understanding of service offerings and client requirements
2. Identify areas for joint GTM with the partner
3. Develop internal capabilities/complementary toolsets to support the GTM strategy
4. Maintain the relationship with partners
5. Act as the UST technical POC for the specific technology/solution area

Technology Consulting:

1. Define Problem statement for the customer
2. Analyse application/ technology landscape process and tools to arrive at the solution options best fit for the client
3. Analyse Cost Vs Benefits of solution options
4. Define the technology/ architecture roadmap for the client
5. Articulate the cost vs benefits of options to key stakeholders in customer

Innovation and Thought Leadership:

1. Participate in external forums (seminars paper presentation etc.) to showcase UST capabilities and insights
2. Interact and engage with customers/ partners around new innovative ideas concepts assets as well as industry trends and implications
3. Participate in Beta testing of products / joint lab setup with customer to explore application of new technologies / products
4. Identify areas where components/accelerators or design patterns could be reused across different accounts
5. Create documents reports white papers (international/national) on research findings

Project Estimation:

1. Calculate and present estimates based on high level designs to management for support in go/ no-go decisions

Architecture Solution Definition & Design:

1. Develop / Enhance the architecture (Application / technical / Infrastructure as applicable) meeting functional/non-functional requirements aligned to industry best practices
2. Program Design (including technology stack Infrastructure design Team structure and working model)and Capacity sizing. Work with Program Release Train Engineer to meet the requirements and SLAs of target state and in-transition as applicable
3. Identify Proof of Concept testing (POC) needs and conduct POCs as applicable
4. Identify need for developing accelerators or frameworks and develop as applicable specific to the engagement
5. Identify key technical metrics to measure the SLA / requirements compliance
6. Define adopt and create required documentation on standards and guidelines

Stakeholder Management:

1. Build credibility with the client as a technical go-to person
2. Work to expand professional network in the client organization

Skill Examples:

1. Use Domain/ Industry Knowledge to understand business requirements create POC design system/platforms to meet business requirements
2. Identify opportunities for automation and efficiency improvement and suggest approaches to achieve same
3. Use Technology Knowledge to build solutions that interface multiple products/ technologies under guidance design technology roadmap for the client POC specifics and provide technical guidance to teams to create the same create assets independently and provide technical guidance to practitioners identifying and evaluating new technology. Create white papers on Enterprise Architecture; conduct demos to the client to showcase the features of the solution. Review and audit solution independently.
4. Use knowledge of Architecture Concepts and Principles to evaluate the readiness and relevance of architecture solutions evaluate existing client implementations for performance bottlenecks and suggest areas for improvement value proposition presentations and demos. Provide thought leadership within UST training on best practices in architecture as well as technical guidance to teams during system architecture. Define enterprise architecture frameworks validating application architecture solutions independently. Define system architecture for complex applications within the boundaries of the enterprise architecture.
5. Use knowledge of Design Patterns Tools and Principles to identify optimized patterns within the given requirement. Review and suggest applicability of design/ patterns for business needs. Define design best practices at project level providing technical guidance to create high level design.
6. Use knowledge of Software Development Process Tools & Techniques to identify and assess incremental improvements for software development process methodology and tools. Take technical responsibility for all stages in the software development process conduct optimal coding with clear understanding of memory leakage and related impact implement global standards and guidelines relevant to programming and development to come up with points of view and new technological ideas.
7. Use knowledge of Project Management Tools and Techniques to plan and manage simple small or medium size projects/ modules as defined within UST. Identify risks and mitigation strategies and implement the same to manage simple small or medium size projects/ modules.
8. Use knowledge of Project Governance Framework to support development of the communication protocols escalation matrix reporting mechanisms for small / medium projects/ modules as defined within UST.
9. Use knowledge of Project Metrics to understand relevance to project. Collect and collate project metrics and share with the relevant stakeholders
10. Use knowledge of Knowledge Management Tools & Techniques to leverage existing material/ re-usable assets in knowledge repository. Independently create and update knowledge artefacts create and track project specific KT plans provide training to others write white papers/ blogs at internal level write technical documents/ user understanding documents at the end of the project.

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Keyskills :
gitnew leadswhite papersenvironmental impact assessmentdesign reviewjenkinstraining needsclient visitsproof of conceptquality of servicerisk managementautomationlinuxsales supportmaven