Team Lead/Consultant-Telecom Operations

Job Description

Skill required: Telecom Operations - Telecommunications BillingDesignation: Team Lead/ConsultantJob Location: ChennaiQualifications: Any GraduationYears of Experience: 7-11 yearsAbout Accenture OperationsIn todays business environment, growth isnt just about building value-its fundamental to long-term business survival. So how do organizations sustain themselves The key is a new operating model -one thats anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com What would you do You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks.You will be working on Telecom Billing which is a group of processes of communications service providers that are responsible to collect consumption data,calculate charging & billing information,produce bills to customers, process their payments and manage debt collection.You will be generating enterprise/consumer bills,working on buy-side domestic wireline access cost management, mobility access management, dispute negotiations, wireless roaming & access management.What are we looking for We are looking for individuals who have the following skillset:

• Network Operations & Service Management
• Problem-solving skills
• Ability to establish strong client relationship
• Strong analytical skills
• Ability to handle disputes
• Collaboration and interpersonal skills

Roles and Responsibilities

• In this role, you need to analyze and solve moderately complex problems
• You are required to create new solutions, leveraging and, where needed, adapting existing methods and procedures
• You are required to understand the strategic direction set by senior management, clearly communicate team goals, deliverables, and keep the team updated on change
• Your primary upward interactions are with your direct supervisor
• You may interact with peers and/or management levels at a client and/or within Accenture
• You will be provided with guidance when determining methods and procedures on new assignments
• The decisions that are made by you will often impact your team
• You would be an individual contributor and/or oversee a small work effort and/or team.
Please note this role may require you to work in rotational shifts.

, Skill required: Telecom Operations - Telecommunications BillingDesignation: Team Lead/ConsultantJob Location: ChennaiQualifications: Any GraduationYears of Experience: 7-11 yearsAbout Accenture OperationsIn todays business environment, growth isnt just about building value-its fundamental to long-term business survival. So how do organizations sustain themselves The key is a new operating model -one thats anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com What would you do You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks.You will be working on Telecom Billing which is a group of processes of communications service providers that are responsible to collect consumption data,calculate charging & billing information,produce bills to customers, process their payments and manage debt collection.You will be generating enterprise/consumer bills,working on buy-side domestic wireline access cost management, mobility access management, dispute negotiations, wireless roaming & access management.What are we looking for We are looking for individuals who have the following skillset:

• Network Operations & Service Management
• Problem-solving skills
• Ability to establish strong client relationship
• Strong analytical skills
• Ability to handle disputes
• Collaboration and interpersonal skills

Roles and Responsibilities

• In this role, you need to analyze and solve moderately complex problems
• You are required to create new solutions, leveraging and, where needed, adapting existing methods and procedures
• You are required to understand the strategic direction set by senior management, clearly communicate team goals, deliverables, and keep the team updated on change
• Your primary upward interactions are with your direct supervisor
• You may interact with peers and/or management levels at a client and/or within Accenture
• You will be provided with guidance when determining methods and procedures on new assignments
• The decisions that are made by you will often impact your team
• You would be an individual contributor and/or oversee a small work effort and/or team.
Please note this role may require you to work in rotational shifts.

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Keyskills :
telecom billingcost managementcustomer servicebusiness processsenior managementaccess managementservice providersnetwork operationssetsalesvisitaccessroamingbusinessstrategywirelesspaymentswirelinechargingstatements of work sow