Tech Support

3.00 to 8.00 Years Chennai 29 Jun, 2021

Job Location	Chennai
Education	Not Mentioned
Salary	Rs 5 - 6 Lakh/Yr
Industry	IT - Software
Functional Area	Technical Support / Helpdesk,IT Operations / EDP / MIS
EmploymentType	Full-time

Job Description

Tech Support

Good Communicationskills.
Basic understanding of hardware and networking issues.
Provide Remote Technical Support to customers for the enterprise products
Manage customer trouble tickets.
Provide troubleshooting support and problem resolution to customers
Windows PC troubleshooting competence.
Groovy code (Requires some basic JAVA knowledge)
Experience in HL7(Health Level-7 standards)
Good Knowledge & experience in SQL queries and Stored Procedures
Basic knowledge on Windows servers
Basics on JBOSS, ESB and AS2
Good knowledge in XML and EDI
Quick understanding of customers tactics and quick problem-solving skills
Candidate should be able to Communicate well inArabic
Should be willing to work on Sunday to Thursday shift.

Added Weightage:

Prior technical documentations experience
Prior software testing and related documentations experience
Experience in VB / Perl Scripting and ASM technology can also be added weightage.
Investigative support, and help with IQs

Keyskills :
problem resolutionas2perl scriptingjbosssql queriesperlsqledigroovystored proceduresjavaxmltechnical supportesbsoftware testingbasictestingasmproblem solving

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Tech Support

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