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| Job Location | Coimbatore |
| Education | Not Mentioned |
| Salary | Rs 4.0 - 6 Lakh/Yr |
| Industry | Aviation / Airline |
| Functional Area | Reservation / TicketingAirport / Airline Ground Operations |
| EmploymentType | Full-time |
Airport Ticket Agent Job DescriptionJob DutiesTicket agents greet airline customers, help check baggage, and assign seats on the aircraft. This role involves a large amount of customer service as well as lifting larger bags onto the belt behind the counter. These airline representatives are responsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or cancelled.Even under stressful conditions, a ticket agent is expected to maintain a well groomed appearance and a polite manner. The type of uniform is usually dependent on the airline. The ticket agent is also expected to be able to stand up for hours at a time and frequently lift between 50 and 100 pounds of luggage.Job QualificationsA high school diploma is necessary to get a job as a ticket agent, though a two year college degree is generally preferred. Basic computer skills and experience in customer service are usually necessary and some airlines may require experience with a foreign language. Most airlines have a minimum age requirement of 18 to 20 years old.Definition and Nature of the WorkAirline ticket agents sell tickets at airports or downtown ticket offices. They also assign seats for passengers and rebook passengers who miss their flights. They often answer questions about airline schedules, fares, hotels, and taxis.Agents also handle passengers luggage. First they weigh it to make sure it falls within airline guidelines and then attach tags that indicate where the bags should be taken off the plane.At airport gates they announce flight departures and board passengers. It is their job to ensure that flight attendants have the equipment they need.
Keyskills :
airlinesalterations scarvescustomer service reservationsticketing backpackpolos bags