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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Expectations:o Provide training to the restaurant on how to use our ERB/ CRM Dashboard.o If needed, visit and monitor restaurant usage at peak hourso Be a troubleshooter for the restaurant, make sure they face no problemso Handle partner restaurant inbound calls on the helpline numbero Track each call, issue and maintain recordso Coordinate with new/ existing restaurants towards excellent experienceo Monitor restaurant activities through internal toolso Call restaurants to report software issues affecting 24x7Table applicationo Provide Restaurants full technical support and help them troubleshoot any issues.Eligibility Criteria:o Grads/ Under Grads with minimum 0.5-2 years of work experienceo Call center experience in hospitality sector would be a bonuso Excellent communication & comprehension skills in English and Hindi.o Excellent attitude and a good team playero Smart, enthusiastic and pro-active individualso Basic computer and operational MS-Office/ Excel knowledge,
Keyskills :
call centerinbound callstechnical supportpeakexcelbasicvisitgradsenglishtrainingsoftwareoperationsrestauranthospitalityeligibilitycommunicationACDWorkforce ManagementCTICall Center Development