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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Manufacturing |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Managing LMM ccm Team. Aftersales Support to all the customers(EV personal & fleet) & LMM products of the Area through Dealers. Escalated Customer Concern Resolution within minimum possible time. Fleet relationship.Strategy for the region for making it EV ready.M&M Service Process implementation in Dealers and Develop sustainable service system for all Vehicles.Infrastructure readiness of dealerships for serviceTo conduct OJTs regarding field failures & their troubleshooting in all dealerships & to nominate for different pieces of training held in the plant for developing Competencies. To Conduct OJTs to external customers ( fleets ) for EV awareness. Improve the EV Technical Competencies.Planning CSI activities for the region.Coordination with Techliner and ME, M&M PVT.Work on dealer business and communication.Meeting & Discussion with DPs & GM Service of respective dealers for getting their support and action for GAP areas.Team review for the regionRelationship with Fleet & Institutional Customers and working as Key Account Manager for their respective area for each customer for an end-to-end solution. Monthly visits to their Site and Office for understanding GAPs and recommendations on Product and Operational Issues to Fleet.Dealer fund management.Preferred IndustriesEducation QualificationB.TECH in Automobile EngineeringGeneral ExperienceTotal Experience >8 Years In Mahindra & Mahindra - 2 YearsCritical ExperienceMahindra Leadership CompetenciesStrategic Business Orientation_Business PerspectiveStrategic Business Orientation_Anticipating and Leveraging Business OpportunitiesStrategic Business Orientation_Strategic ForesightStrategic Business Orientation_Global mind-setLeadership through Sustainability_Strategize around,Sustainability DriversLeadership through Sustainability_Frugal mind setLeadership through Sustainability_Stakeholder focusLeadership through Sustainability_Triple Bottom Line SensitivityCustomer Focus_Customer SensitivityCustomer Focus_Customer DelightCustomer Focus_Service OrientationInnovation Led Transformation _Idea OrientationInnovation Led Transformation _Change catalystInnovation Led Transformation _Risk Taking with ResponsibilityResult Orientation with Execution Excellence_Effective Project ManagementResult Orientation with Execution Excellence_Passion for QualityResult Orientation with Execution Excellence_Accountability for resultsResult Orientation with Execution Excellence_Agility with disciplineLeveraging Human Capital_Exponential synergyLeveraging Human Capital_Team developmentLeveraging Human Capital_Entrepreneurial engagementLeveraging Human Capital_Appreciating diversityWeaving Passion and Energy at Work_Being Passionate about workWeaving Passion and Energy at Work_Working without BarriersWeaving Passion and Energy at Work_Blending Fun with workWeaving Passion and Energy at Work_Learning from FailuresSystem Generated Core SkillsProduct ManagementRelationship ManagementInfluencing SkillsConflict ManagementSystem DevelopmentSix SigmaProcess ManagementProduction PlanningProduct PlanningService Initiatives & CampaignsTalent AcquisitionSystem Generated Secondary Skills,
Keyskills :
salesmarketingbusiness developmentmanagementretailkey accountequipment supplyprocess implementationccmcsifleetfleetstrainingbusinessreadinessautomobilegap