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Customer Care Executive - International Process

3.00 to 5.00 Years   Delhi   06 Jan, 2022
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

Job Summary : This position requires the candidate to be pro - active , energetic , high on ethics and on - the - toes so as to render services for the following tasks effectivelyDesired Candidate Profile : Job Type : Full TimeJob Location : Bangalore , Delhi NCR , Indore , Jaipur , Mohali , PuneDesignation : Customer Care ExecutiveExperience : Fresher or relevant experience both candidates can applyPreferred Educational Qualification : Any Graduate / Under Graduate with6 months relevant experience or Post Graduate can applySalary Offered : As per Industry standardsAge Limit : 18 - 35 YearsSkills Required : Excellent verbal , written , listening and interpersonal skillsGood knowledge of computer (typing speed 20 words per minute , accuracy at least 85%)Should have good command over Grammar and Fluency in EnglishShould not have any MTI while conversingDetails of several functions to provide quality serviceFlexible to work in rotational shifts as per US Hours , according to business needsAbility to Write / type messages to ensure professional toneHandle queries and complaints of the Amazon related to productsTransaction handling Services , Problem Solving EfficiencyNumerical Ability , High level of accuracyEnergetic , friendly and approachable individuals that understand the impact of great customer serviceResponsible to deliver high quality and productivity results that meet the identified targetsStrong ability to multitask and take fast decisions independentlyMaintains composure and patience with customers,

Keyskills :
salescustomer relationscustomer serviceproblem solvingcustomer care

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