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Customer Support Executive

0.00 to 5.00 Years   Delhi   18 Jan, 2021
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

  • Excellent communication skills in English and Hindi. Knowledge of additional languages would be an added advantage.
  • Key Accountabilities Deliverables Interact with customers through Calls (Voice Process)
  • Understand the customers query and identify the customers need and give the best resolution to the customer.
  • Recommend potential products or services to customers by analyzing customer needs.
  • Maintain relationships with customers by providing support, information, and guidance and providing them with 100 PERCENT satisfaction on the product they purchase.
  • Focus on the quality of work and documentation of the action as well. Be a team player and maintain team spirit, positive energy at work.
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Keyskills :
salescustomer servicecustomer supportcustomer relationstroubleshootingteam spiritvoice processbusiness development

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