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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | Sales / BD |
EmploymentType | Full-time |
We are seeking an experienced sales and client services professional to lead the Financial Services account portfolio within our Enterprise Client Services team. As Enterprise Client Services Director of Financial Services, you ll lead one of the most impactful groups within Toptal; one that serves as a driving force of our unprecedented growth. You will be responsible for the team that cultivates strong and lasting relationships with our largest clients (e.g. Global 2000 and similarly sized private companies). In this role, you will be accountable for revenue growth, client satisfaction and retention among other key success metrics. You will guide, coach, and develop a team of experienced Client Partners to reach their peak potential and set strategies that will ensure each client is poised for success. You should be an extraordinarily creative, well-organized leader with a history of building and scaling high-performing sales, client services and account management functions supporting enterprise business clients in the professional services space. We are looking for pioneers that don t join companies to ride a wave, instead, they show up to make an impact and leave their mark. Our top performers lead from the front and help their team achieve shared goals to win as one. Are you up for the challenge This is a remote position that can be done from anywhere in North America. Due to the remote nature of this role, we are unable to provide visa sponsorship. Resumes and communication must be submitted in English.Responsibilities:You will partner with our Head of Enterprise Client Services to evaluate and evolve the team s short-, medium-, and long-term strategy for establishing Toptal as the leading provider of professional services talent within the Financial Services domain. You ll regularly meet with your team to review activity, guide further direction on target client portfolios, evaluate performance against goals, and develop coaching plans to ensure their success. It will be imperative to build deep and productive relationships with the cross-functional teams responsible for client delivery, ensuring cohesive partnerships, and timely pairing of resources with the needs of our clients. As a hands-on leader, you ll be in the field building, maintaining, and growing C-level relationships with key executives within your team s portfolio.In the first week, expect to:
Keyskills :
virtual teamsclient accountsclient servicesclient deliverysatisfied clientsfinancial servicesaccount managementproblem resolutioncreative solutions