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Looking for Reservation Associate (Voice Process)

0.00 to 2.00 Years   Delhi   27 Feb, 2023
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaFront Office / Guest RelationsCustomer Care Executive
EmploymentTypeFull-time

Job Description

    For Voice Process- Answering Inbound calls from the guests calling in at our hospitality Contact Centre- Solving guest queries and providing them with relevant information- Processing room reservations in tandem with the guest query- Reconfirmation of the reservations either by calls or emailsCandidate Profile- Only Female candidates can apply- Applicant should be a graduate/final year student or result awaited- Freshers/Work Experience both can apply- Less than 25 yrs of age- Smart, well versed in English- Excellent spoken as well as written communication skillsTo be noted:- Round the clock Pick and drop facility (Excluding Gurgaon/Faridabad & Remote Areas of Ghaziabad & Noida)- Subsidized meals- Candidate must be flexible to work in all shifts (24x7 operations) 1 week of night shifts

Keyskills :
customer carereservationcustomer servicecustomer support

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