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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
"Responsible for computer operations environment - operating systems, application systems, terminology, infrastructures, languages, libraries, tools, processes, and proceduresMonitor and manage critical path processing for all systems in a multi-system environmentProvide first-level problem diagnosis and resolution using solving procedures to resolve moderately complex problems; they recognize a wide variety of problem conditions and may recognize the customer-base impact and severity of those conditionsIdentify the need for, document, and update department procedures with approval from the managerProvide technical support to customers, resolving moderately complex issues/inquiries regarding systems, applications, and dataAnalyzing first level problems as per the service agreements, resolving and routing as appropriate, supporting the Systems Management Processes specific to their client requirements, performing I/O (tape and print) duties where appropriateMinimum 6+ years of experience in executing mainframe batch jobs utilizing the ESP scheduling applicationAbility to utilize MVS and JES2 commands to display jobs, queues, lines, and interact with attached hardware/peripheralsExperience in monitor and update dashboards with an understanding of service level agreements and critical issueDemonstrated experience with JCL and restarting failed batch jobsWillingness to work in 24/7 shift environment (including nights, weekends and holidays)Preferred Professional and Technical ExpertiseDemonstrable experience in tools like Netview, Control-M, OPS/TWS, CA7, ZekeDemonstrated ability in MF skills: z/OS (OS/390) related operation Skill (JES2, VTAM,etc), CICS/ IMS/DB2 zHMCWorking Knowledge in assembling a SWAT team of technical support people (other levels of support, across platforms as required)Experience in Driving restoration plans along with contributing to the outage review or RCA process as requiredYou love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologiesAmbitious individual who can work under their own direction towards agreed targets/goals and with creative approach to workIntuitive individual with an ability to manage change and proven time managementProven interpersonal skills while contributing to team effort by accomplishing related results as neededUp-to-date technical knowledge by attending educational workshops, reviewing publications,"
Keyskills :
globaldelivery timemanagement designthinking creativedesign audiomastering managedservices upp tservices