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Partner/Channel Operations Analyst

2.00 to 5.00 Years   Delhi   11 Jan, 2022
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaSales / BD

Job Description

  • Live by and champion our values: #day-one, #ownership, #empathy, #humility.
  • Provide operational support to the Partnership team.
  • Review existing processes and identify/implement innovative approaches for improved efficiency and standardization across regions. Support CRM change management, and testing.
  • Assist in building periodic reports and dashboards for the partner organization.
  • Document and maintain standard operating procedures for internal team members and partners.
  • Establish positive relationships with Partner, Finance, Legal, Sales, Enablement, and other internal resources as appropriate to support the Partner program.
  • Work with the partner team on the implementation of a new PRM tool.
  • Manage both evergreen and ad-hoc data integrity projects such as CRM data clean up, and data enrichment to increase the availability and granularity of actionable data.
  • Assist with annual planning activities, including but not limited to quotas and capacity planning.
What you ll bring:
  • 2+ years of experience in a Partner or Channel Operations role
  • Strong knowledge of Google Docs, Excel and Looker (or similar BI Tool)
  • Experience working with sales systems and tools such as CRM (Salesforce) and Partner Relationship Management (Allbound, Partner Stack).
  • Excellent verbal & written communication skills.
  • Highly motivated and customer centric individual with attention to detail, a dedication to quality and results driven.
  • Ability to work independently, thrive in a fast-paced environment.
  • Can do / Will do demeanor in supporting the business.
  • Ability to work remote-first in a rapidly scaling organization
  • Willing to travel as needed (~10%)

Keyskills :
customer relationsreportingmisslaaccountsstandard operating proceduresgoogle docsrapid growthdata integrityproblem solvingdata enrichment

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