Senior Destination Consultant

Job Description

Primarily will be a field job delivery Services Orientation, School Search, Home Finding & Settling In for Premium clients Be a single point of contact for the transferee and family to ensure seamless delivery of service. Manage transferee expectations in line with client policy and transferee needs. Manage suppliers to ensure support as per client brief. Ensure that there is zero conflict of interest. Ensure continuous value addition and cost savings for the transferee and the client. Deliver services as per the scope of work ordered. Ensure availability, responsiveness, and reliability. Submit reports to the account manager in a timely manner. Experience and Knowledge Desired 4+ Years experience working in Relocation/ Mobility Industry Or 6+ Years Working Experience in a Service industry (candidates with Relocation/ Mobility Industry will be given preference) Knowledge of: Local Area/ City; Local Real Estate Market (Rental), International Schooling is essential Work Experience in a Process-based Industry/ Work and excellent skill to ensure adapting and compliance to a process Minimum Education required is Graduation Experience of having worked in a Team environment Other Skills Required High level of proficiency in MS Word High level of proficiency in MS Excel High level of proficiency in MS PowerPoint High level of proficiency in Outlook Express/ Microsoft Outlook High Proficiency in Email Writing Skills Experience (or Ability) to learn and work on Customized software interfaces of web-based software(s) used in the Relocation Industry Agencies will be helpful Experience in Relocation/ Mobility Industry - Relocation Services (Home Finding, Look-See/ Orientation Program, Settling In Support, etc.) is required Exhibit Customer Relationship Management Skills Flexible to travel to other locations for work will be Plus Soft Skills Highly proficient communication skills (As the candidate will be interacting with international clients) Fast Learner Self-Driven to learn adapt implement Preferably trained in communication skills especially on email writing etiquettes Positive attitude towards self and others is a must Willing to adapt to various cultures and situations Self-motivated Intellectual mindset Positive Inter-Personal skills for being adept to working with individuals from varied backgrounds Problem-solving skills Meticulous at work Proactive Added advantages International working exposure (living/ working in another country) Services Industry background experience (Hospitality/ Travel/ HR services/ Relocation) will be preferred Any previous experience in real estate services with a successful track record will be preferred Fluent with local language in the city where the individual is seeking employment Title Senior Destination Consultant Roles and Responsibilities Primarily will be a field job delivery Services Orientation, School Search, Home Finding & Settling In for Premium clients Be a single point of contact for the transferee and family to ensure seamless delivery of service. Manage transferee expectations in line with client policy and transferee needs. Manage suppliers to ensure support as per client brief. Ensure that there is zero conflict of interest. Ensure continuous value addition and cost savings for the transferee and the client. Deliver services as per the scope of work ordered. Ensure availability, responsiveness, and reliability. Submit reports to the account manager in a timely manner. Experience and Knowledge Desired 4+ Years experience working in Relocation/ Mobility Industry Or 6+ Years Working Experience in a Service industry (candidates with Relocation/ Mobility Industry will be given preference) Knowledge of: Local Area/ City; Local Real Estate Market (Rental), International Schooling is essential Work Experience in a Process-based Industry/ Work and excellent skill to ensure adapting and compliance to a process Minimum Education required is Graduation Experience of having worked in a Team environment Other Skills Required,

Keyskills :
icrosoft outlook problem solving writing skills high proficiency management skills cost savings working experience customer relationship management service industry