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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Personal Care / Beauty |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Here is a chance to work with an ed-tech company that focuses on diverse segments of education and delivers quality education across multiple age-groups.Our client is a growing Edu-Tech corporate that offers diversified and integrated technology-enabled education products, services, content and infrastructure. Led by a team of highly qualified professionals including IIT-IIM alumni, with a passion for excellence in education, the firm is focused on shaping the lives and careers of many students. The firm commenced operations in 1996, has a diversified and integrated technology-enabled approach to education and has established itself as a recognized brand in the education sector. They operate across a broad spectrum of segments in the education industry.As a Service Delivery Manager, you will plan and execute customer portfolios & Service Orders (end-to-end).What you will do:- Curating content for landing pages, promotional communication for SMS, Emailers, FB, etc.- Maintaining a good relationship with Internal & External Stakeholders via a smooth flow of communication- Maintaining service trackers for Internal review calls- Providing clients with regular updates and periodic statements to keep them abreast of the campaign progress- Optimizing the campaigns by monitoring Campaigns & performance through analytics & reports to improve the effectiveness / ROI of the campaign- Communicate with clients regularly identify their preferences and facilitate the process to meet their needs and expectationsWhat you must have:- 2+ years of experience in Service Delivery; preferably in Edtech Industry- Performance Tracking & Improving Operations- Strong command over MS Office- Ability of Re-thinking Strategies- Proven ability to meet Deadlines- Strong Verbal & written Communication Skills - MBA is preferred,
Keyskills :
service deliveryitilproject managementdeliveryslalanding pagesservice ordersadaptive learningmessaging platformsspectrum managementcommunication skills