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Specialist Knowledge Support Services HC

2.00 to 4.00 Years   Delhi   01 Feb, 2020
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryNBFC ( Non Banking Financial Services )
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

WHAT YOULL DO

The Knowledge Management Specialist role will help improve BCGs knowledge base. The primary focus will be Knowledge Capture activities, such as capturing, managing sharing meaningful content across various document repositories and bringing it back with the broader BCG community. The individual will also be required to work closely with the team leadership Practice Area s on special projects to improve the quality of content on the navigator database.

Provides primary knowledge capture for HealthCare Practice Area (HC PA) cases and materials for BCG s KM system

-Connects with case teams, seeks information, writes and indexes case descriptions on portal

-Captures and publishes case documents and practice area materials on KM portal including quality review, abstract writing indexing

Liaisons with the HC PA knowledge experts and analysts to improve content accuracy and quality

Supports HC PA execute priority content projects such as case vignette capture, Client reference capture, newsletters

Works with the team leadership to drive key content improvement projects such as HC PA Content Audits, Content reporting

Contributes to the development of consistent knowledge capture processes for the HC PA

YOURE GOOD AT

We are seeking a strong and motivated candidate to fill a Knowledge Management Specialist vacancy. The successful candidate will be based in the New Delhi office, within BCGs Knowledge Practice Area, with a good understanding of broad HealthCare segments: Medical Technologies, Biopharma, and Medical Insurance Provider Networks. General familiarity with the basics of HealthCare industry vocabulary, frameworks and concepts would be helpful.

Exceptional stakeholder management skills; Proactive, persistent, confident and able to engage effectively with Director-level stakeholders and global case teams

Well-organized, a self-starter, good prioritization skills, able to work autonomously and as part of a global team

Adaptability skills as per stakeholder requirements; Excellent process and planning skills strong follow through and accountability

YOU BRING (EXPERIENCE QUALIFICATIONS)

Bachelor s degree from a major university required preferably in business, or related research/analysis-intense field

2-4 years of relevant work experience or equivalent preferably in the HealthCare industry

Ability to communicate precisely and succinctly in English (oral and written), distil, edit and categorize knowledge in writing

Ability to build deep meaningful relationships with global stakeholders across the HealthCare PA

YOULL WORK WITH

Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.

The Knowledge organization that works in close collaboration with the case teams and other groups within our firm to help create, retrieve, organize, and analyse the knowledge that enables BCG to deliver superior business value for clients.

Our role is to be a trusted partner and catalyst for all parts of BCG in building the development of knowledge as a core competitive advantage and advancing our firm s reputation as a global leader in business consulting.

Ultimately, our efforts create a firm-wide culture of knowledge sharing and collaboration.

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Keyskills :
data researchplanning skills team leadershipsupport services special projectsresearch analysis medical insurancemanagement skill

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