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Technical Support

1.00 to 5.00 Years   Delhi   11 Jan, 2022
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software

Job Description

Designation : Technical SupportCode : TS - 01An individual would be responsible to monitor the network of a client remotely through network management systems (NMS tools). The concerned person has to keep a check on the performance of the network and notify alerts to the technical team. The support is to be provided through emails to the networking team of the client.Job Responsibilities : The candidate need to possess a very logical thinking in order to handle the technical issues Should have active thinking capabilities to alert the team on emergency issues without any delay. Writing and reading skills to send alerts to the technical team Coordinating and team skills are required between the engineers of the same level in order to issues.Job Skills : Ability to speak and write clearly and accurately; Knowledge of tools like NMS will be an added advantage. Candidates should be either of computers or telecom and electronics background Knowledge of customer service principles and practices; Willingness to co - operate with others and work to the greater good; Multi - tasking capabilities; 8 hours working availability with rotational shiftsJob Snapshot : Position : Technical Support ExecutiveLocation : New DelhiQualification : B.TechExperience : 0 1 year experience in Technical support,

Keyskills :
team skillscustomer servicemanagement systemsnmswritingsnapshotemergencyengineersmanagementelectronicsdesignationavailabilitytechnical suppteam codinationnetwk managementnetwkingperfmance

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