AC Technician Leadman

Job Description

Maintain knowledge on all technical information and resolve all issues in transactions and perform correction where require. Manage everyday work activities and inform to the supervisor appropriately. Monitor all data entry operations and ensure compliance to timeframe. Ensure and maintain effective professional relationships with staffs. Perform quality check assessment on all processes of various associates. Coordinate with team members and ensure achievement of all team objectives and goals. Analyse all issues of internal and external clients and provide effective resolutions for same. Flexible to work in night shifts. Good communication skills required.

Keyskills :
BPO