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Job Location | Gurgaon |
Education | Not Mentioned |
Salary | 2,00,000 To 3,75,000 p.a. |
Industry | Call Centre / BPO / KPO |
Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
EmploymentType | Full-time |
We have An Urgent Opening for Quality Analyst (outbound) in Hsr Layout, Bangaloremonitor Agent Calls and Provides Feedback Analyzing Portfolio Performance Through Calls Monitored and Performance Reports.improving Performance Through Interventions Leading and Participating in Client Calls Continuous Portfolio Performance Improvementrequired Skills: prior Experience of Call Monitoring is An Added Advantage. good Interpersonal Skills. excellent Communications Skills ( Both Written & Verbal ) should have Knowledge in Providing Feedback, Calibration. ability to Transfer Knowledge & Check Applicability. salary: 12k-17k, Qualification: Graduate Degree Preferred But Can Consider Hsc or Diploma Holder. years of Experience Required 2-3 Years of Outbound Voice Experience.
Keyskills :
Quality Control Quality Management