Associate General Manager

Job Description

About the opportunityDepartment DescriptionProduct Operations & Control (PO&C) is responsible for the receipt and payment of monies to / from investors / intermediaries and the reconciliation of cash and stock positions for Fidelity s European based funds and FundsNetwork fund supermarket business. In addition, PO&C includes the processing of fund distributions, tax & interest accrual processing and various other control related activities for Customer Services.The successful candidate, as a member of the PO&C team will be responsible for supporting the growth of the PO&C activities based in the India Service Centre. This role is responsible for ensuring that appropriate client money regulations and controls on customer assets are adhered to and best practice standards are maintained across all activities, particularly in the protection of customer assets and client monies.Purpose of your roleThe objective of this role is to support ISC PO&C by providing the best possible service to our customers by responding appropriately to the changing regulatory framework and business priorities. By virtue of having in-depth knowledge of all related aspects of the process within the team, an individual in this role, as Associate, would be able to define and support customer centric solutions, with focus on protection of client monies and assets within the FCA s (UK Regulator) prescribed rules and regulations, as well as meet all expected and defined deadlines within agreed service standards.Client Assets, by virtue of having in-depth knowledge of the process / procedures / system, will in addition to contributing to the business as usual working and processing activities, also act as a single point of contact for any team related technical issue, especially around client assets. The candidate will also be expected to work closely with the Technical Support and Client Money Operational Support Functions to assist with the delivery of tactical and strategic initiatives for the team specifically and also ISC PO&C as a whole. This may require building an increasing awareness of FCA s regulatory requirements on protection of client monies and assets through training, workshops, assisting with process improvements within the team and other PO&C teams with focus on making processes more automated and straight through, reduced regulatory risk and enhanced controls, being engaged in projects along with operational areas and providing expert inputs to ensure timely and quality delivery on projects.Key Responsibilities

• To be able to perform and support timely automated and manual reconciliation of client assets along with Pricing reconciliation.
• Identify and address potential shortfalls / surpluses in client money bank reconciliations and ledgers to avoid client money breaches.
• To perform timely reconciliations of Third Party deals on a daily basis, in order to enable timely settlements to Fund Providers
• To update and maintain the ledgers, including recoding reasons for outstanding items over a set period.
• To create correcting journals / cashbook keyings for reconciliation purposes.
• To investigate & follow up on outstanding items with other departments within PO&C (Cashmatch, CBU, Controls & Settlements, etc) as well as other departments in UK, Luxembourg, Germany, Hong Kong, etc. This includes monitoring of departmental mailboxes and timely action on emails received, especially impacting Client Money/Assets.
• To ensure regulatory knowledge is regularly updated and maintained. Work with Technical Support to build awareness around the protection of client money and assets per the FCA s prescribed rules and regulations.
• To ensure knowledge of the products & procedures within Fidelity and also within the Financial Market is maintained and updated regularly. Understands, articulates and implements best practices related to their process / task. Communicates effectively across all levels.

Experience and Qualifications Required

• B.Com or an equivalent bachelor s degree from a recognised university.
• Strong analytical skills with attention to detail.
• To be able to prioritise and organise effectively to ensure deadlines are met.
• Demonstrates a high level of commitment to improving customer service / processes internally.
• Excellent communication skills.
• Good computer skills with knowledge of MS Word, Excel and Power Point. Sound knowledge of Autorek & AS 400 is required.
• A flexible approach with an ability to work with other departments in the organisation.
• Ability to remain highly motivated and focused towards the key measurements.
• Team player who is also self-motivated and can work independently.
• Adaptable to changing business needs a team player with a flexible approach and the ability to multi-task.
• Energetic & enthusiastic and a supportive and proactive team player.
• A good understanding of the FCA Client Money regulations will be an added advantage.
• Energetic & enthusiastic and a supportive and proactive team player.
• Working knowledge of various teams within the Function / Department.

About youAbout Fidelity InternationalFidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $611.4 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $471 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Data as at 30 September 2020. Read more at https://www.fidelityinternational.com/Applying to this Job Role: Please note you are only required to upload your CV/Resume to the application screen.,

Keyskills :
operational supportclient moneyflexible approachregulatory risktechnical supportcash bookas 400asset managementcustomer centriccentral bankscustomer serviceanalytical skillscomputer skills