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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Customer Service Desired Candidate Profile Super Excellent Communication and listening skills Regular follow up with existing customers. Resolve customer complaints via phone, email. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Provide support to customers, handle inquires, provide resolutions. Advise on company information. Take payment information and other pertinent information such as addresses, email and phone numbers. Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. EDUCATION : Graduate or Under- Graduate. EXPERIENCE : Minimum 1 Year of experience. INDUSTRY TYPE : BPO / Call Centre / ITeS. NO.,
Keyskills :
audio masteringcustomer servicecustomer complaintsphotographic memorybpoitesemaileducationcommunicationACDWorkforce ManagementCTICall Center DevelopmentIEXIVRAvaya ProductsCOPCCall LoggingMusic Remixingcall center