HR Specialist

Job Description

*About Syneos:Come discover what our 25,000+ employees already know: work here matters everywhere. We re a growing and evolving biopharmaceutical industry leader, which means you ll have endless opportunities to work with experts around the world and build the career you ve dreamed of. As a part of the Syneos Health team, you ll help us deliver results for a rewarding reason we improve patients lives around the world. Because to us, a patient isn t just a number, they re our family, friends, and neighbors.JOB SUMMARYProvides administrative and customer support services with supervision, through use of standard guidelines, processes, and procedures while maintaining strict confidentiality of information at all times.Handles a variety of transactional activities related to HR policies, practices, and procedures across multiple skill and knowledge areas such as Employee record keeping, correspondence, benefits & leave administration, local employment law and general HR policy interpretation. Interacts daily with general employee population through written, phone and chat communications.JOB RESPONSIBILITIES

• Responds in a timely manner to employee inquiries and questions regarding HR Policies, pay, benefits, vacation, leaves, recognition, performance management, and general company policy questions. Elevates questions as appropriate.
• Provides support services for employment life-cycle activities including onboarding, off boarding, promotions, transfers, leave tracking, payroll & benefits setup, and employment files to ensure positive employee & manager experience to all levels of the organization related to HR Operations and HR COEs with a high degree of accuracy and customer satisfaction, balancing employee/manager advocacy and business operating needs
• Demonstrates working knowledge of Company policies and Local Employment Law to provide guidance to employees and managers on both common & difficult issues.
• Provides input to support process mapping, process improvements and SOP documentation to ensure consistent, efficient, and accurate services are being provided.
• Supports internal audit requirements and practices; maintaining employee files in compliance with all laws and regulations and presenting audit findings with documented evidence
• Manages and protects sensitive & confidential information
• Liaises and partners with other HR functional areas to support and ensure proper execution of programs and projects.
• Participates in projects to bring HR Shared Services point of view and recommendations
• Stays abreast of HR best practices, employment laws, and developing technologies to drive continuous improvement and compliance in changing landscape
• Creates and utilizes suitable templates, processes and correspondence for routine and unique employment situations
• Manages priorities and effectively adjust based on volume and business necessity, engaging with management for guidance or approvals.

• College Degree in Business or HR or Associate Degree with 2-4 Years of HR administrative experience.
• Strong organizational skills with ability to quickly multi-task among competing priorities while meeting competing deadlines.
• Strong verbal and written communication skills
• Strong customer services skills whilst maintaining confidentiality, ability to interact and build relationships to balance employee needs with business requirements.
• Strong Microsoft Office skills in Outlook, Word, Excel, and PowerPoint. Experience with HRIS systems; PeopleSoft experience a plus.
• Ability to operate independently with some supervision required.
• Behaves in Ethical and Compliant manner and encourages others to do the same.

Keyskills :
internal audithr policiesprocess mappingoffice skillscustomer supportemployment lawemployee filesrecord keepingshared serviceshr operationsaudio masteringsupport servicesmicrosoft office