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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Role :SW/Application Tech Support PractitionerRole Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills :Microsoft Lync ServerGood To Have Skills :No Function SpecialtyJob Requirements : Key Responsibilities : Knowledge in upgrading, installing, configuring, designing and migrating Skype for Business Experience in providing Level 2/3 Lync Support Expert in Voice Configurations, Policies, and routing over a complex WAN Infrastructure SBC,SIP,Media Gateways, VoIP,H323,PBX, QoS, video and mobility.Technical Experience : Strong understanding of network concepts including TCP/IP Sub-netting, voice policies, Trunking, routing, SMTP,DNS, DHCP,etc. Good understanding of cloud concepts especially relating to Microsoft Azure AD, Azure AD Connect. Should be able to resolve Lync Client issues. Setup and maintain federation services.Professional Attributes : Good in server administration and troubleshooting Experience working in enterprise environments Preferred certifications but not mandatory - MCSA, MCSE current release, MCTS or MCITP Exchange and LyncEducational Qualification : BE or Equivalent,
Keyskills :
media gatewaysmicrosoft azure complex systemscommunication skills technology platformsserver administration technology operations