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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job Responsibilities: Troubleshoot network issues of enterprise customers (US/CAN region) Effective engagement with customer (written & verbal) & ensure Customer Satisfaction Technical Support, Customer HandlingMandatorySkills: CCNA/CCNP Good Excellent Written and verbal Communication, International Customer Handling skills.Experience in handling international customers Presentation Skills, Strong interpersonal skills & teamwork Configuration and optimization of complete Autonomous offerings from Cisco, including 1040, 1140, 1260 series and wireless integrated service routers. Cisco WLC: 2100 2500, 4400, 5500, WISM, WLCM series configuration/troubleshooting. Cisco Prime infrastructure series Deployment, Configuration and Troubleshooting. Cisco Mobility service engine, Deployment, Configuration and Troubleshooting. Job Responsibilities: Troubleshoot network issues of enterprise customers (US/CAN region) Effective engagement with customer (written & verbal) & ensure Customer Satisfaction Technical Support, Customer Handling Experience (In Month): 24Qualification: Any Bachelor degree,
Keyskills :
troubleshootingswitchesroutersnetworkingstrong interpersonal skillstechnical supportcustomer handlingpresentation skillsinterpersonal skillsverbal communicationcustomer satisfactionoptimization strategiescisco